eNews
HCLTech named leader in IDC MarketScape for experience build services
NOIDA: HCLTech has clinched a leadership spot in the IDC MarketScape for Worldwide Experience Build Services 2025, underlining its growing clout in designing and delivering customer-facing digital experiences at scale.
The analyst firm cited HCLTech’s strength in experience cloud suite implementation, its sharpened focus on digital marketing services and its depth in personalisation, data and analytics. IDC also flagged the company’s organisational change capabilities and its suite of supporting tools as key differentiators.
Client feedback featured prominently in the assessment. Reference customers highlighted HCLTech’s understanding of client needs, the quality of its professionals and its value for money, according to the report.
Corporate vice-president and global head of digital business services at HCLTech, Pawan Vadapalli, said the recognition reflected the company’s focus on building total experiences that connect every layer of a customer’s ecosystem. He added that AI-driven personalisation, real-time engagement and omnichannel consistency are now baseline expectations, with HCLTech’s AI Foundry playing a central role in delivering adaptive, human-centric experiences.
Senior research director for customer experience services and strategies at IDC, Douglas Hayward, said HCLTech has emerged as a trusted partner for large, complex experience-led transformations that combine IT services, experience platforms and AI-driven personalisation.
With enterprises racing to turn experience into a competitive weapon, HCLTech’s latest endorsement suggests it is no longer just building systems—but shaping how brands are felt.
eNews
Swiggy sees record orders during India vs New Zealand T20 final
Chicken biryani tops match-day menu as fans order 7,500 times per minute at peak.
MUMBAI: India’s T20 final didn’t just break stumps, it broke Swiggy’s delivery records, proving cricket fans celebrate victories with plates, not just flags. Swiggy, India’s leading on-demand convenience platform, reported a sharp spike in food orders during the ICC Men’s T20 World Cup final between India and New Zealand. On 8 March 2026, overall orders rose 23.2 per cent year-on-year compared with the same date in 2025, driven by fans turning living rooms into mini stadiums complete with match-day feasts.
Key highlights from the evening:
- Orders during peak match hours (7–10 pm) were 2.1 times higher than pre-match levels.
- The highest order rate hit 7,500 orders per minute at 19:45.
- Chicken biryani reigned supreme as the most-ordered dish, followed by masala dosa, chicken fried rice, garlic breadsticks and paneer butter masala.
While metros such as Bengaluru, Mumbai and Hyderabad led volumes, the cricketing fever spread nationwide. Among emerging cities, Thiruvananthapuram, Surat and Rajkot recorded the strongest order growth. Smaller markets including Shillong, Agartala and Port Blair also showed significant appetite, underlining the expanding footprint of quick-commerce food delivery across India.
The surge reflects a growing trend of pairing major sporting events with doorstep delivery, turning big matches into shared, convenient celebrations. In a night where every boundary mattered, Swiggy proved the real MVP might just be the delivery partner who kept the snacks and the vibes flowing without missing a single wicket.
