News Headline
Guest column: Digital outlook for 2018
MUMBAI: The year 2017 is behind us and, as we peek into 2018, there is so much to look forward to. The digital landscape is so dynamic and ever-evolving that an annual trend-spotting article would be unfair. But still there are key areas where digital is heading and I can safely say that 2018 is going to be a year of technology and innovation. 2018 is also the year of the dog, according to the Chinese calendar, and brands and agencies who remain loyal to their technological prowess and who are open to newer territories will emerge as differentiators in the cluttered space.
Consolidated big data
Data is going to the king going forward. Empirical evidence suggests that with exhaustive consumer behaviour and spending patterns, marketers can position their brands accordingly. This, coupled with improved data analysis and research, can improve customer experiences and journeys, personalise marketing initiatives and make the whole experience meaningful and convenient.
AI will lead the way
If AI were added to the mix, it becomes a formidable weapon in interpreting data. The data is useless unless there is an intelligent way of analysing it. And AI does that precisely. 2018 will be the year we will see this going mainstream. AI will help to not just optimise customer experiences but also reduce marketing investments by finally removing the subjective nature around the question of what worked and what didn’t.
Focus on visual search
The latest mobile phone from Google has a feature called Google Lens. This was used by Nokia also few years ago but Google is now backing it with their redoubtable AI technology. For instance, Google Lens will help users learn all about a retail outlet by simply pointing their phone camera at it. The search could throw up discount coupons, too, leading to direct footfalls. Visual search can be leveraged by retail and travel brands. As the feature matures, we will see use cases across the spectrum.
Algorithms will keep evolving
Machine learning will make algorithms much smarter and we will see marketing models changing. 2018 may just be the year that will define the direction marketing automation will take in years to come.
Blockchain and IndiaChain
Blockchain was the buzzword of 2017. Blockchain was used by Bitcoin but the scope is not limited to cryptocurrencies only. In lay man’s terms, blockchains are encrypted and secured distributed ledgers of economic transactions. On the same lines, NITI Aayog has an ambitious plan to develop its own blockchain called IndiaChain. The idea is to build a distributed ledger system that makes data manipulation virtually impossible through verification by other stakeholders in the network. Not just across the nation, once operational, IndiaChain will also be the largest blockchain in the world. What’s in it for marketers? Well to start with, Indian fintech companies will benefit a lot from IndiaChain. It will allow them to leverage this network to their advantage. This will speed up contract enforcements, minimise fraudulent transactions, increase transparency and precision in operations.
Talk and search
Back in 2016, when Google introduced its new assistant and messaging platform, there were quite a few eyebrows raised. The question was, in the cluttered messaging environment, was this any different? Well to be fair, Google has answered its detractors. The Google Assistant can engage in a two-way conversation with the user and this has been possible because of Google’s language-processing algorithm. With the rise of voice-driven search assistants from Amazon and Apple, spoken search-terms will be the norm.
The author is founder and CEO of Tonic Worldwide. The views expressed are personal and Indiantelevision.com may not subscribe to them.
Also Read :
India ad spend to grow by 12.5% in 2018: DAN report
Industry applauds Sam Balsara as he turns 67
NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.
The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.
Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.
The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.
Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.
Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.
The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.
Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.
Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.
The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.
Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.
