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Google, Facebook updating website as per new IT rules

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New Delhi: Tech giants Google and Facebook have started updating their websites to reflect the appointment of the grievance officers as per the new IT rules that came into effect on 26 May.

The companies have shared the details with the ministry of electronics and information and technology, reported PTI citing government sources. However, Twitter is yet to inform the Centre if it is complying with the norms. Google’s ‘Contact Us’ page shows details of Joe Grier as a contact person with an address from Mountain View, US. It also contains details on the grievance redressal mechanism for YouTube.

The new IT (guidelines for intermediaries and digital media ethics code) rules, 2021 notified by the Centre on 25 February recommend a three-tier mechanism for regulation of all online media, which confers blocking powers to an inter-ministerial committee. As per the rules, each significant social media intermediary is required to appoint a chief compliance officer, a nodal contact person for 24×7 coordination with law enforcement agencies and a resident grievance officer. All three should be resident Indians. They will also have to publish a monthly compliance report mentioning the details of complaints received and action taken.

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The intermediaries are also required to prominently publish on their website, app or both, the name of the grievance officer and his/her contact details as well as the mechanism by which a user or a victim may make a complaint. The grievance officer would be required to acknowledge the complaint within 24 hours and resolve it within 15 days from its receipt.

The platforms would also be required to ensure online safety of users, especially women and remove/disable access of any such morphed content, within 24 hours of the complaint, which can be filed either by the individual or by any other person on his/her behalf. The government has also asked the significant social media intermediaries providing services primarily in the nature of messaging “to enable identification of the first originator of the information.”

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iWorld

Karnataka weighs phone ban for under-16s 

State consults university heads as Goa and Andhra Pradesh examine similar curbs on minors’ online access

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BENGALURU: Karnataka may soon tell teenagers to put their phones away. The Congress-led state government is considering a ban on mobile phone use for students below 16, arguing that social media addiction is warping young minds, denting academic performance and fuelling wider social ills. The proposal is under active discussion, with chief minister Siddaramaiah seeking the views of vice chancellors from state-run universities on whether minors’ access to mobile phones on campuses should be curtailed.

“Today we are discussing this, and as you are all the vice chancellors here, I seek your opinion. Children are falling prey to drugs. Also, in line with various other countries, like Australia, there is a thought to ban mobile phones among students. I want your opinion on this. We are looking at this,” Siddaramaiah said.

The chief minister pointed to what he described as a growing obsession with social media among students. Excessive exposure, he warned, is affecting behaviour, education outcomes and mental health, while increasing vulnerability to drug exposure.

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The debate is not confined to Karnataka. Priyank Kharge, electronics and IT/BT minister, told the legislative assembly that the state is consulting stakeholders on ensuring responsible use of artificial intelligence and social media, particularly by children, according to PTI.

Elsewhere, Goa is reportedly examining a proposal to bar children under 16 from accessing platforms such as Instagram, Facebook and X. In Andhra Pradesh, Nara Lokesh, education minister, has signalled that tighter curbs are under consideration. He has cited online harassment of women and the corrosive effects of excessive screen time on children’s attention spans and academic performance.

Lokesh said the state has commissioned a study of legal frameworks to ensure age-appropriate access to online platforms. The government has also invited Meta Platforms, X Corp., Google and ShareChat to an upcoming Group of Ministers meeting to review global best practice and explore ways to make social media safer for women and children.

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“Trust in social media is breaking down. Children are slipping into relentless usage, affecting their attention spans and education. Women are facing non-stop online abuse. This cannot be ignored. The Andhra Pradesh Government has decided to act. In the meeting of the Group of Ministers on Social Media, we have ordered a study of legal frameworks for age-appropriate access,” Lokesh said in a post on X.

From Bengaluru to Amaravati, the message is sharpening. The smartphone, once a classroom companion, is fast becoming a political flashpoint. For India’s under-16s, the scroll may soon come with a stop sign.

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