Broadband
Fortinet deploys over 500 WiFi locations across Mumbai
MUMBAI: Fortinet, a leader in high-performance cybersecurity solutions, has announced that the Maharashtra Information Technology Corporation (MITC) has selected Fortinet to provide wireless Internet access to the citizens of Mumbai, India.
Fortinet’s access points provide WiFi Internet access for the public in Mumbai and are deployed in more than 500 locations across the city for the Mumbai WiFi project. The WiFi network is also planned to be used for smart transportation in the near future. This deployment is part of the state government’s digital empowerment program, and Fortinet beat several other enterprise wireless providers to win the deal. Fortinet is uniquely able to support the technical implementation of this project with its wireless R&D center in Bangalore.
In the first phase of the Mumbai WiFi project, the Maharashtra Government has deployed a combination of Fortinet indoor and outdoor access points with omnidirectional antennas, wireless controllers, and a wireless manager to provide simplified deployment and scaling, voice mobility, and the high performance needs required.
Digital Empowerment of Mumbai
Mumbai is home to 20.5 million people and is the commercial capital and the largest city in India. The Government of Maharashtra launched the Mumbai WiFi project to cover all major areas in the city with public WiFi hotspots to ensure that government services are available online to its citizens. Later this year, the WiFi network will also be used for smart parking and smart transportation, by providing real-time updates on the routes and available capacity of various modes of public transport in the city. The introduction of WiFi hotspots in Mumbai expands on the government’s vision of making Maharashtra the country’s first digital state.
Fortinet Secure Access Solution
Securing public communications over WiFi, such as personal information, financial transactions, and mobile device data sharing, involves much more than simply managing network access control. As organizations change the way they deploy access networks, connect devices, and the number and types of network-connected wireless devices and mobile applications grows exponentially, IT leaders must deal with the difficult task of balancing the requirements of network security with the flexibility to onboard a growing number and diversity of clients.
Users want fast WiFi and a smooth experience across wired or wireless networks and IT leaders need reduced complexity of network management, application management, and device management. Typical WiFi solutions cannot satisfactorily address these requirements. Fortinet’s Secure Access solution delivers three WLAN deployment options to meet the different WLAN requirements of today’s enterprises. In addition to WLAN services, our complete secure access portfolio also provides the most flexible security with end-to-end enforcement enabled by the Fortinet Security Fabric.
Maharashtra’s principal secretary – information technology Vijay Kumar Gautam says: “With the Mumbai WiFi project, our goal was to cover all major areas in the city with public WiFi in order to make important government services available online. Because of the hyper-connected nature of our public infrastructure today, an ambitious project like this requires technology that can scale and be flexible to enable more users, devices, and applications over time.”
Fortinet SVP – products and solutions John Maddison says: “BYOD and the Internet of Things (IoT) are creating new attack vectors that put critical assets within public or private networks at risk. As more users, devices, and applications are added to WiFi networks, organizations need secure, enterprise-class WiFi that can deliver a superior experience for all users. Secure access needs to extend consistent security policies to the very edge of the network where most vulnerabilities target. Security cannot happen at the expense of high-availability, speed and density of coverage which are all must-haves in a public WiFi network.”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
