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COVID-19 impact: Smartphone usage spiked during the lockdown, says report

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KOLKATA: In the wake of the second wave of COVID-19 and lockdown across India, people relied more on their phones to beat boredom. InMobi’s Second Wave Lockdown Audience Insights Report says that, mobile phone usage went up as users searched for entertainment, gaming, music, and social networking while staying indoors.

According to the report, 2021’s lockdown saw users relying on their smartphones specifically around weekends, compared to weekdays in 2020. Students, working professionals, and mothers were among the most engaged during the second wave lockdown. 

However, the users’ app consumption behavior varied for each group. Students relied more on music, gaming, and OTT, compared to working professionals who consumed news, OTT, productivity, social, and shopping, while mothers invested their time on gaming, lifestyle, and education apps.

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“We have witnessed a drastic acceleration of the mobile-first consumer economy since the onset of the pandemic. With the second wave, we see that these “new normal” mobile-first consumer habits and preferences have become more mainstream,” said InMobi Asia Pacific managing director Vasuta Agarwal.

With states reporting all-time high Covid cases, the report observed that 25-35 years old stayed indoors the highest during the lockdown, mostly due to the limited vaccination opportunities. Interestingly, people in the 35-44 age groups were seen stepping out the highest.

As per the report, hospitals, clinics, and medical stores witnessed a spike of 597 per cent compared to 398 per cent last year. Supermarkets and essential stores saw an 89 per cent spike against 44 per cent last year, as consumers visited local stores to meet their daily needs. While a lot of consumers found cooking as a hobby last year, this year witnessed an increase in footfalls in restaurants from 7 per cent to 23 per cent.

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This was a result of relaxed lockdowns where takeaways and deliveries were allowed, helping consumers break the monotony of home-cooked meals by occasionally eating out. The footfall at each of the above places of interest during the lockdowns in 2020 & 2021 was indexed against overall footfalls observed across the above-mentioned places of interest and supermarkets, pharmacies, restaurants, and flea markets.

Despite transport being open to the public in the second lockdown, travel and transport hubs saw an all-time low during the second wave from 9 per cent last year to 4 per cent now. While rail travel had started to pick up until June, the new cases reported in India again forced people to shelter at homes. While footfall at movie theaters was at a decline, visits to lodging reduced further by 15 per cent, mounting on the already low footfalls due to the fear of the pandemic.

“Social distancing, work from home, and lock-down regulations have boosted consumer mobile consumption as people rely on mobile entertainment spanning games, social media, and video streaming. With the second wave hitting us, consumers have adopted to the online world already and are well versed with this,” Agarwal added.

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Paisabazaar launches Credit Premier League 2.0

Nationwide campaign rewards highest credit scores with Rs 1 lakh top prize.

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MUMBAI: When credit scores become a national league, even your CIBIL report starts feeling like it’s playing in the IPL and Paisabazaar has just kicked off the second season. Paisabazaar, India’s leading marketplace for financial products and the country’s largest free credit score platform, has announced the return of the Credit Premier League (CPL) 2.0, a fun, nationwide initiative to recognise and reward individuals with the highest credit scores.

Building on the success of the first edition, CPL 2.0 introduces higher rewards and broader participation. The individual(s) with the highest credit score in the country will win Rs 1 lakh, while state champions will each receive Rs 10,000. Additionally, all participants from the winning state, the one with the highest average credit score will also be rewarded.

All winnings will be credited directly to winners’ PB Wallet, allowing them to pay credit card bills, recharge mobiles, or settle utility bills seamlessly on the Paisabazaar platform.

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Paisabazaar CEO Santosh Agarwal said the campaign aims to make credit awareness more engaging and mainstream. “With CPL, we are bringing together engagement, gamification and rewards to make conversations around credit scores more mainstream,” he noted. “Our focus remains on building a financially aware and credit-healthy Bharat.”

The first edition of CPL saw over 5.5 million participants, with the highest individual score touching 861. Delhi recorded the highest average credit score of 746.

Consumers can participate simply by checking their free credit score on the Paisabazaar platform or app. The CPL leaderboard and rankings will be available exclusively on the Paisabazaar App.

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In a country where financial dreams are serious business, Paisabazaar has found a smart way to turn credit scores into an exciting game – because when your financial health gets rewarded, everyone wants to play.

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