Broadband
Bloomberg TV hops on to HK’s Now Broadband TV service
MUMBAI: Bloomberg Television, the 24-hour business and financial news network, has been added to Now Broadband TV, the pay-TV service from Hong Kong’s PCCW.
Bloomberg Television is accessible around the clock to now’s rapidly expanding customer base on Channel 21 in Hong Kong.
“The availability of Bloomberg Television on Now Broadband TV reflects the growing demand in Asia for high-quality, real-time business news,” said Bloomberg Television’s Ken Kohn. “Through alliances with premier global media companies, we are broadening our distribution, reaching a wider audience and solidifying Bloomberg’s position as the leading provider of global news and data,” he added.
Bloomberg Television is Asia’s primary resource for information among decision makers in the business, financial and investor communities across Asia. With the addition of Bloomberg Television, now Broadband TV viewers will have access to Bloomberg LIVE!, Hong Kong’s most popular international news program, which covers business news and market movements from Europe and the US with an Asian perspective – giving viewers an exclusive preview of the day ahead.
Featuring live reports from around the globe and locally in Tokyo, Bangkok, Sydney, Singapore, Seoul, Taipei, Shanghai, Beijing and Hong Kong, Bloomberg Television delivers serious business news and access to CEOs, business analysts and industry experts for insight into news that shapes the markets. While other news channels are only available through individual subscriptions, Bloomberg Television is available to all 400,000 Now customers.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
