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BARC India mulls client contract review & enforcing opt-out clause
NEW DELHI: India’s TV audience measurement company Broadcast Audience Research Council of India (BARC India) is contemplating a complete review and legal overhaul of contracts it signs with subscribers and also enforcing the opt-out clause mentioned in agreements with an aim to streamline the whole measurement process and safeguard against increased litigation.
Indian broadcast industry sources, while confirming such a move is afoot, indicated the thinking within BARC India is that to bring about more transparency in the ecosystem and further boost credibility of the viewership audit, it’s imperative to legally “review and amend” the way in which the contracts are phrased so there’s more clarity.
The sources pointed out that under the present agreement terms, BARC India can opt out of providing measurement and ratings services to any subscriber, especially those that it sees as “compromising” its position in the industry.
According to the wordings of its sample client contract, BARC India shall have the right to terminate an agreement, of course by giving written notice, if a subscriber “commit(s) an act, which brings BARC into public disrepute, contempt, scandal (and) ridicule”. This clause is amongst several other such conditions stipulated in an agreement that BARC India signs with an organization that starts subscribing to the paid, full and detailed services of the ratings audit firm.
Industry sources, familiar with wordings in an agreement, said a legal interpretation states BARC is not obligated or under compulsion to provide or continue to provide its ratings service to a client. “In fact the onus of renewing the annual contract lies on the (paid) subscriber and, while BARC has so far been proactive in renewing contracts under the terms of the agreement, it can leave it up to the clients to seek renewal,” a source explained.
BARC India, which is promoted jointly by the Indian Broadcasting Foundation (IBF), the Advertising Agencies Association of India (AAAI) and the Indian Society of Advertisers (ISA), in November 2016 suspended for four weeks the review of viewership of three TV news channels. Reason: alleged activities aimed at manipulating viewership.
The news channels concerned subsequently moved the Bombay High Court that immediately granted them temporary relief, while one of the channels also sued BARC India for defamation, seeking financial damages. The appeal is still in the high court in Mumbai, the jurisdiction area for a legal dispute involving BARC India.
The review process of contractual obligations, deliverables and suspension is being undertaken by BARC India at a time when it prepares to rollout its digital measurement services some time later this year or early 2018. It is also set to expand its people meter sample in the next few months.
For this, it had sought global expertise through a process that has elicited interest from several existing measurement firms, including Nielsen. BARC India replaced TAM India, a joint venture between Nielsen and WPP-owned Kantar Media, for viewership measurement in India little over two years back.
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Business Today MindRush returns to Mumbai, spotlight on India’s edge in a fractured world
Policymakers and corporate heavyweights gather to map supply chains, energy security and markets
MUMBAI: As fault lines widen across global trade and geopolitics, Business Today is doubling down on India’s moment. The 14th edition of Business Today MindRush & Best CEOs Awards lands in Mumbai on March 28, pitching India’s strategic edge at the centre of a fragmenting world.
The day-long summit, presented by PwC, will bring together a tight mix of policymakers, industry leaders and market voices to decode shifting supply chains, maritime strategy, defence priorities, energy security and capital markets—sectors now deeply entangled with geopolitics.
M Nagaraju, secretary, department of financial services, ministry of finance, will headline the event, setting the tone for discussions that aim to track how India is repositioning itself amid disrupted trade routes and volatile energy dynamics.
The speaker slate reads like a cross-section of India Inc’s command centre. Krishna Swaminathan will zero in on sea lanes and supply chains, while Prashant Ruia is set to push the case for self-reliance in oil and gas. Ashish Chauhan will weigh in on capital markets at a pivotal juncture, as a panel featuring Vibha Padalkar, Sanjiv Mehta, Amish Mehta and Sanjeev Krishan debates navigating economic uncertainty.
Leadership under pressure will be another running theme. Madhavkrishna Singhania, Sharvil Patel, Karan Bhagat and Anurag Choudhary will unpack how businesses are steering through disruption. Arun Alagappan will turn the spotlight on fertilisers, Arundhati Bhattacharya will reflect on leadership transitions, while Anish Shah and S Vellayan will outline blueprints for building future-ready conglomerates.
The event will close with Aroon Purie setting the broader editorial lens, before the Best CEOs Awards recognise standout corporate leadership across sectors.
At a time when the global order looks increasingly splintered, MindRush 2026 is positioning itself as more than a conference—it is a signal that India intends not just to navigate the churn, but to shape it.
