Broadband
Asianet Broadband to move into Tamil Nadu; launches superfast package in Kozhikode
MUMBAI: Down south, Asianet Broadband a part of Asianet Satellite Communications has announced it is spreading its wings into Tamil Nadu. Asianet Broadband has 200,000 subscribers from residential areas SMEs and office in 56 and cities towns across God’s own country Kerala.
It made this announcement last week, along with the introduction of a super fast broadband package.
The new package called GIGA Fibre 200 it is being offered in Calicut and is being delivered over its brand new optical fibre network, it passing over 45,000 homes in the city at launch. The idea is to take it up to 100,000 homes across the city and outskirts in phases,the company says.
Asainet Broadband has a total bandwidth capacity of more than 30 Gbps, which is the largest in the state of Kerala among the new generation private ISPs.
The GIGA Fibre 200 package priced of Rs 999 a month at 200 MBPS speeds with a 200 GB limit. Asianet has a sweetener attached to the package: those paying three months advance rent in advance will get the wifi modem free.. The delivery of the broadband is being done using tate of the art DOCSIS & GPON technology.
Optic Points out Asianet Satellite Communications president & COO . G.Sankaranarayana: “ Lightning fast downloads, simultaneous streaming, plenty of data & very Hi speed to ensure a great experience even with multiple users. New areas like Virtual reality, Telemedicine etc are all possible today. Possibilities are endless. Kozhikode is just a start and we are going to rollout GIGA fiber across other markets in Kerala too.”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
