Broadband
Airtel introduces 300 Mbps home broadband plan
MUMBAI: Telecommunications service provider Bharti Airtel has introduced an all-new home broadband plan with speeds of up to 300 Mbps over Wi-Fi. The fibre-to-the-home (FTIH)-based plan comes at a monthly rental of Rs 2199 and offers 1200 gigabyte of data along with unlimited STD as well as local calling.
Commenting on the launch, Bharti Airtel CEO-Homes George Mathen said, “Following the resounding success of our V-Fiber home broadband offering, we are delighted to introduce the new FTIH-based plans for customers looking for higher speeds. Fixed broadband continues to be the preferred in-home mode for customers to consume online digital content and the average usage per home is growing at a breakneck speed. With this in mind, we will plan to expand our FTIH offerings over the coming days and provide our customers the choice of home broadband plans across a wide range of price points and speeds.”
Customers opting for the plan also get free subscription to Airtel’s Wynk Music and Airtel TV apps. Wynk Music offers 3 million plus songs while Airtel TV offers more than 350 live TV channels as well as 10,000 movies and shows.
Airtel offers Home broadband and fixed line services in 89 cities across India. It is the second-largest fixed broadband services provider in the country.
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Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
