MAM
WPP acquires eCommerce digital agency Salmon
MUMBAI: Global media communications company WPP has acquired 100 per cent of Okam Limited, the holding company of the UK-based digital agency Salmon Group.
Salmon has expertise in technical and business areas and provides digital consulting, design, delivery and support services to leading retail, wholesale and manufacturing brands including Akzo Nobel, Argos, Game, Halfords, Kiddicare, Morrisons, Selfridges and Premier Farnell.
The acquisition reflects the increasing importance of eCommerce to retailers, manufacturers and brand owners in both business-to-consumer and business-to-business markets. eCommerce sales in the UK are growing at 10 per cent per annum and account for all the growth in retail sales. Salmon will be in a position to partner with the rest of WPP to broaden its offer and develop its business internationally.
Salmon has a worldwide workforce of 420 people with offices in the UK, in China and in Australia. Salmon will continue to operate as an independent and stand-alone brand within WPP and be led by CEO Neil Stewart.
Stewart said, “With increased client exposure and access to new geographies, our partnership with WPP will help fuel the next stage of our evolution into a global full-service digital delivery agency. We are delighted to be able to do this whilst preserving Salmon‘s independent culture and maintaining our focus on serving our clients.”
WPP CEO Sir Martin Sorrell said “The application of technology to marketing continues to accelerate, not least in the retail market and success requires close collaboration between our clients‘ marketing and sales organisations and their IT organisation. Close collaboration between Salmon and WPP‘s other agencies will allow WPP to bring clients a tightly-integrated solution across both marketing and technology and help both the CMO and CIO deliver customer-centric multi-channel solutions – yet another example of where CMO and CIO have to work together.”
Salmon‘s consolidated unaudited revenues for the year ended 31 October 2012 were ?34.3 million, with gross assets of ?11.3 million.
WPP‘s digital revenues (including associates) are budgeted to exceed $6 billion in 2013, over 33 per cent of the group‘s total revenues, which in 2011 totalled $16 billion. WPP has set a target of 35-40 per cent of revenue to be derived from digital in the next five years.
Brands
TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
