Brands
#Whattheblack : Colgate’s charcoal toothbrush
MUMBAI: Have you ever seen a black egg, black newspaper or a black toothbrush? If not, then behold, Colgate-Palmolive (India) has launched a Colgate SlimSoft Charcoal toothbrush. Yes, charcoal.
The country’s first and only toothbrush with bristles infused with Charcoal is based on the key Indian insight of the traditional oral care benefits of charcoal. The launch is focused towards growing Colgate’s leadership in the toothbrush category, with the present market share of 43.6 per cent (YTD June 2014).
However, what is more interesting is the buzz created on the digital medium before the big announcement.
With the advent of new tools of communications, the digital media channel has increasingly become an integral part of the communications mix for brands today. The platform brings an opportunity to build lasting relationships with consumers, who could become the most vocal champions or brand advocates. So, for a brand with a great product or service, consumers are curious about it and often reach out through the social media.
The #whattheblack campaign, launched a few days before the announcement, was a unique approach to bring alive a category that often witnesses feature related communication. Going beyond traditional marketing techniques, through this campaign Colgate reached out to netizens for building advocacy. “For the first time the digital medium was innovatively used to launch a new product – through teasers, user generated content, creating conversations,” says the Colgate spokesperson.
The campaign was conceptualised by Red Fuse Communications, WPP’s full-service integrated global agency dedicated to serving all of Colgate-Palmolive’s brands worldwide, and was executed by Candid Marketing.
The insight which went into it was that toothbrush has traditionally been a low involvement category. Consumers don’t think or talk about it to others and the concept of word-of-mouth publicity has been non-existential in this category. However, with the launch of the new Colgate Slim Soft Charcoal toothbrush, unique opportunities have opened up, feels the brand and the agency.
Black bristles in a category associated with white bristles is highly disruptive and this presented Colgate with an opportunity of creating brand visibility and advocacy through disruptive communication techniques. “To bring this alive, the approach was to generate curiosity and intrigue amongst the key opinion leaders. The objective of the campaign was to create schema disruption, leveraging the colour black. This was achieved by turning every day white items – such as eggs, newspapers, tissues – into black,” highlights the spokesperson while adding that the items were sent out on different days to media and key opinion leaders such as marketing professionals and bloggers across key metros without any mention of Colgate or the toothbrush. On the last day, the brand was revealed elaborating that the personal toothbrush has now turned black as well.
All the campaign elements were tagged with the hashtag #whattheblack to further amplify visibility on digital platforms such as Facebook, Twitter and blogs. The campaign moniker #whattheblack through the digital platforms further assisted in developing user generated content.
The campaign that was initially targeted towards 200 opinion leaders got amplified to 23.8 million consumers, a never before witnessed in this category.
Brands
Manindra Mohan joins CoinDCX as SVP & head – data & analytics
Former Amazon and Unacademy analytics leader to scale crypto insights
MUMBAI: India’s crypto exchange CoinDCX has appointed Manindra Mohan as SVP and head of data and analytics, bringing on board a seasoned data strategist at a time when the country’s digital asset market is entering a decisive phase.
In his new role, he will steer enterprise-wide data science, analytics and business intelligence initiatives. His mandate spans product, growth, risk and customer experience, with a clear brief to embed data-led decision-making into the company’s core as it scales across India and beyond.
Announcing the move, Mohan said he was “thrilled” to join CoinDCX, calling the Indian crypto market pivotal and ripe with opportunity. He thanked co-founders Sumit Gupta and Neeraj Khandelwal, along with Mridul Gupta, for the opportunity to help shape what he described as the future of finance.
He noted that architecting data solutions for a 24 hour global asset class presents a formidable challenge. Yet, he added, the chance to redefine financial access and drive crypto adoption “across every pin code in India” makes the task compelling.
Mohan arrives with nearly two decades of experience across technology, media and digital platforms. Before CoinDCX, he served as head of data science, analytics and BI at Carousell Group. Prior to that, he was SVP and head of analytics at Unacademy, where he built and scaled the analytics and insights function supporting product, sales, marketing and finance teams.
His earlier stints include heading analytics for Amazon prime video in India, where he oversaw data across product, acquisition, engagement and content, as well as serving as senior manager data sciences and advanced analytics at VMware and senior manager marketing and digital analytics at Dell Technologies. He began his career as senior business analyst at Cognizant, working on large scale crm and analytics implementations for global clients.
Colleagues describe Mohan as a builder of teams as much as models. From managing global analytics rollouts to leading large cross functional units, he has consistently combined statistical rigour with commercial instinct.
At CoinDCX, that blend could prove timely. As crypto exchanges navigate regulation, volatility and rising user expectations, data is no longer a back office function. It is the compass. With Mohan at the helm of analytics, CoinDCX is betting that sharper insights will translate into deeper trust and broader adoption in a market that never sleeps.
