MAM
Uber rolls out rewards program for drivers in Mumbai
Mumbai: Uber has launched ‘Uber Pro’ – a rewards program inspired by drivers and designed to help them reach their goals – both on and off the road. Uber Pro provides drivers with new ways to earn, more options and support, and deeper discounts on what keeps them moving. It has been launched with exciting rewards, perks, and exclusive features across 12 Indian cities, including Mumbai. By rewarding drivers with good customer rating (above 4.8) and low trip cancellations, this program aims to elevate overall platform experience by making every trip magical for riders and drivers alike.
Commenting on the launch of Uber Pro in India, Uber India & South Asia director – operations Shiva Shailendran said, “Drivers are at the heart of what we do at Uber. We are committed to providing a great ride experience for a rider and driver each time they choose Uber. Uber Pro rewards drivers who provide a great service to riders by maintaining a high app rating and low trip cancellations. It will go a long way in promoting the adaptation and continued use of the Uber platform by top-rated drivers who have made us #IndiaKiRide over the last 10 years, and will improve the overall experience on the Uber app.”
Uber Pro has four tiers: Blue, Gold, Platinum and Diamond, with Diamond being the highest possible tier. A driver who is new on the platform starts with a Blue tier status and moves upwards by earning ‘points’ on every completed trip and meeting other criteria. The points reset every 3 months, so the drivers’ tier status is determined on a rolling period of 3 months. As drivers move towards a higher tier status, they get access to exclusive perks and experiential rewards offered by third parties, such as discounted vehicle maintenance and motor insurance, and microcredit offerings etc.
Uber Pro benefits
Drivers who were able to maintain the top rating ‘Diamond’ for a full quarter were given a cash reward of Rs 10,000/-. Top-tier drivers from diamond and platinum tiers also got access to exclusive experiential rewards including those mentioned below.
Area Preference: For two hours every day, drivers were able to choose to get trips from an area of their choice. This gave them flexibility to drive in their preferred area.
Priority support: In case they needed support, these drivers could skip the queue at Uber greenlight centers and received special attention from top support agents on priority.
Automatic Premier Eligibility: Eligible drivers also got upgraded to get ‘Premier’ trips on the Uber app. With a combination of Go and Premier trips, drivers not only had a chance to receive more trip requests, but also received more high-value trip requests with premier.
Along with drivers in Platinum and Diamond tiers, Gold tier drivers also received a 30 per cent extra discount vs. market price on Castrol vehicle PMS. Drivers from all tiers were eligible to access differential enhanced microcredit limits (up to Rs 20k, Rs 15k, Rs 10k, and Rs 8k, for Diamond, Platinum, Gold, and Blue tiers respectively). These microcredits are cash credits provided by a third party, facilitated by Uber, that help drivers achieve life goals such as supporting their children’s education or contributing to house expenses, etc. All Uber Pro drivers were also eligible for discounted premiums for life, health, and motor insurance.
Riders will be able to see the tier status of a driver on booking an Uber and drivers will be able to track their progress on the Uber app. The program is currently live in 12 cities including Mumbai, Bangalore, Chennai, Pune, Hyderabad, Delhi NCR, Kolkata, Lucknow, Chandigarh, Ahmedabad, Guwahati and Jaipur. Uber plans to roll this out to more cities in the near future.
Disclaimer: Rewards vary by location and Uber Pro status of the driver, and are subject to change. Rewards described here may not be available in all cities where Uber Pro is available. Additional limitations and exclusions apply. See terms and conditions for complete details.
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33 per cent of women believe the salary scale is rigged: Naukri report
Voices @ Work study finds rising calls for equal pay audits and lingering bias
MUMBAI: Progress may be visible in India’s workplaces, but many women still feel the need to tread carefully. A new report by Naukri reveals that one in two women hesitate to disclose marriage or maternity plans during job interviews, worried that such information could influence hiring decisions.
The findings come from the second edition of Naukri’s annual Voices @ Work International Women’s Day report, titled “What Women Professionals Want.” Drawing insights from more than 50,000 women across over 50 industries, the survey sheds light on evolving workplace aspirations alongside the biases that continue to hold women back.
One of the report’s most striking insights is the growing demand for equal pay audits. The share of women calling for regular pay parity checks has climbed to 27 per cent this year, up from 19 per cent a year ago. The demand now stands alongside menstrual leave as the most sought after workplace policy.
Interestingly, the call for pay transparency grows louder higher up the income ladder. Nearly half of women earning between Rs 50 lakh and Rs 1 crore annually say equal pay audits are a priority, suggesting that pay gaps become more visible as women move up the career ladder.
At the same time, confidence and ambition appear to be rising. About 83 per cent of women say they feel encouraged to pursue leadership roles, a significant jump from 66 per cent last year. Cities in southern India appear particularly supportive, with Hyderabad leading the way as 86 per cent of respondents there reported encouragement to step into leadership positions. The education sector recorded the highest sense of encouragement at 87 per cent.
Yet the report also highlights a growing trust deficit around pay equity. Nearly one in three women, or 33 per cent, say they do not believe men and women are paid equally at their workplace. That figure has risen from 25 per cent last year, pointing to widening perceptions of disparity as careers progress.
Bias in hiring and promotions continues to be the biggest hurdle. About 42 per cent of respondents say workplace bias is the main challenge for women from diverse backgrounds. The concern is consistent across major metros, with Chennai and Delhi NCR reporting similar levels.
Reluctance to discuss personal milestones during hiring processes is also widespread. While 34 per cent overall said they hesitate to share marriage or maternity plans in interviews, the anxiety increases with experience. Among professionals with 10 to 15 years of work experience, the figure rises to 40 per cent.
Info Edge group CMO Sumeet Singh, said the data reflects both progress and unfinished work. “Behind every data point in this report is a woman who is ambitious. The fact that 83 per cent feel encouraged to lead is something to celebrate. However, the fact that one in two still hide their marriage or maternity plans in interviews tells us the work is far from done. As India’s leading career platform, it felt not just important but necessary for us to shine a light on these gaps through the second edition of our report,” he said.
The report suggests that while ambition among women professionals is growing, structural changes around pay transparency, fair hiring and supportive policies will be key if workplaces hope to keep pace.
