MAM
Snapdeal resumes pan-India deliveries
Snapdeal, India’s leading e-commerce platform, today announced that it had restored service to 100% of the pin codes that it was serving before the Covid-19 linked restrictions disrupted deliveries.
Effective today morning it has switched on all locations for delivery, excluding the containment zones, which continue to remain inaccessible for e-commerce deliveries as per guidelines issued by the central and state governments.
The swift resumption of the complete network has been possible on account of detailed planning exercises completed between Snapdeal and its third-party logistics providers over the course of the last week in anticipation of lockdown 4.0 relaxations. To help in logistics planning, Snapdeal has engaged Legistify, a law tech platform, that provides live trackers of latest regulations in red, orange, green and containment zones, including the trends and micro details from such areas.
In addition to being the first platform to restore pan-India operations, it is also the only platform that is offering the customers a Cash on Delivery (CoD) option. This option is available in across all 26000 pin codes – in green, orange and red zones.
All major platforms in the country have restricted orders only to pre-paid orders. According to Snapdeal, many shoppers either do not have access to digital payment options or are not comfortable using them. In order to make it simple for these users to buy online, Snapdeal has continued the availability of CoD and a large part of non-metro users are using this option extensively. As a measure of precaution, buyers are encouraged to pay for their orders using digital payments anytime before and even during the delivery process. However, for those buyers who still prefer to pay cash, the deliveries are completed accordingly.
Snapdeal has completed delivery of nearly 50% of the pre-lockdown orders placed by buyers in March, but which could not be delivered due to the sudden imposition of lockdown restrictions. All deliverable orders from this backlog are expected to be cleared by the end of this month.
As per Snapdeal, it is working closely with its logistics partners to share updated demand assessments so that adequate availability of delivery agents can be planned for. It is also helping its partners plan delivery protocols that enhance safety for both the buyer and the delivery agent.
According to Snapdeal Spokesperson, “Customers all over the country have been waiting for long to receive their orders and place new orders. Thanks to advance planning and with the active support of our logistics partners, we are excited to swiftly resume deliveries all over the country for both essentials & non-essentials.”
MAM
HDFC ERGO names Parthanil Ghosh as MD and CEO from April 16, 2026
Executive Director to succeed Anuj Tyagi; appointment awaits IRDAI approval.
MUMBAI: In insurance, planning for tomorrow is the business. At HDFC ERGO, that future now has a new name. The Board of HDFC ERGO General Insurance Company has approved the elevation of Parthanil Ghosh as managing director and chief executive officer, effective April 16, 2026, subject to regulatory clearance from the Insurance Regulatory and Development Authority of India (IRDAI). He will succeed Anuj Tyagi in the role.
Ghosh brings more than three decades of experience across financial services and insurance, including over 16 years in the general insurance sector spanning underwriting, claims, reinsurance strategy, crop insurance and digital transformation. He joined HDFC ERGO in 2016 following the merger with L&T General Insurance and has served as Executive Director since May 1, 2025.
During his tenure, Ghosh has been closely involved in shaping the company’s expansion strategy, particularly strengthening its retail franchise while building capabilities across commercial lines and technology driven operations. His responsibilities have spanned areas such as claims management, underwriting strategy and digital innovation.
He also played a key role in two major integrations that reshaped the company’s structure: the consolidation of L&T General Insurance and the merger with Apollo Munich Health Insurance. These integrations helped build a unified operating platform for the insurer and expanded its presence across health and general insurance segments.
Over the years, Ghosh has led initiatives focused on improving customer trust and transparency in insurance, including efforts to simplify products, strengthen claims experience and integrate technology into customer facing processes.
HDFC ERGO chairman of the board Keki M Mistry said the leadership transition reflects the board’s confidence in Ghosh’s strategic and operational experience.
“Parthanil brings extensive industry knowledge, deep operational insight and strong strategic leadership to the role. He has been a key contributor to the company’s progress and success in recent years, helping strengthen its market position and build a culture centred on customer trust and technical excellence,” Mistry said, while also thanking Tyagi for his contributions and wishing him success in his future entrepreneurial pursuits.
ERGO International AG chairman of the board of management and chief operating officer of the international business Theo Kokkalas highlighted India’s importance in the group’s global strategy.
“India is a strategic growth market for us. I am convinced that under the leadership of Ghosh, the company will continue to build on its success through technical excellence, customer centricity and digital innovation,” he said.
Once regulatory approvals are secured, Ghosh will formally take over leadership of HDFC ERGO in April 2026, steering the insurer into its next phase of growth in India’s competitive general insurance market.
