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Sipahimalani back at Bates as ECD

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MUMBAI: Sanjay Sipahimalani has returned to Bates as executive creative director. His immediate mandate will be to take care of the Colgate account and will report to Bates national creative director Sagar Mahabaleshwarkar.

Sipahimalani quit Bates to join Percept/H as executive creative director in August 2011 where he was responsible for planning, conceptualising and implementing creative strategies, managing the creative team, and handling business development.

Sipahimalani started his career as a creative director at Grey Worldwide in 2000 and continued there for four years. After that, he moved to Publicis as creative director. Spending a year and two months at Publicis, he joined Vyas Giannetti Creative as executive creative director in 2005. After working at the agency for about three-and-a-half years, he shifted to Bates.

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TCS and ServiceNow join forces to fast-track AI in enterprises

New partnership aims to turn clunky workflows into smart, self-learning engines

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MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.

Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.

ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”

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TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”

The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.

TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.

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With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.

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