Brands
Rishabh Goel named director, technical support engineering at Salesforce
GURUGRAM: Rishabh Goel has been elevated to director of technical support engineering at Salesforce, marking the latest step in a career built on customer-first thinking and steady leadership across global tech teams.
Based in Gurugram, Goel takes on the new role after more than six years at Salesforce, where he most recently served as senior manager, technical support engineering. During that time, he led high-performing support teams, sharpened performance metrics, and helped deliver consistent service experiences for enterprise customers.
Sharing the news of his elevation, Goel credited his team and leadership for the milestone, calling the move “a reflection of the amazing team” he works with each day. He added that their expertise, resilience, and commitment to customers continue to inspire him, and that he looks forward to building and innovating further in his new position.
Before Salesforce, Goel spent over six years at ClickSoftware, progressing from support team leader to technical support manager. The company was later acquired by Salesforce, bringing his experience into the broader ecosystem he now helps lead.
His earlier career includes roles at Ericsson and Wipro, where he worked on solution integration, project management, and software development, laying the technical foundation that would shape his leadership path.
An engineering graduate from Uiet, Punjab University, Goel now steps into his director role with a focus on scaling support capabilities, strengthening customer outcomes, and keeping service excellence firmly in the spotlight.
Brands
Safex Group appoints Richa Malhotra as group chief financial officer
Former Standard Chartered executive to steer finance
NEW DELHI: Safex Chemicals has appointed Richa Malhotra as group chief financial officer, strengthening its leadership team as the company prepares for the next phase of expansion in specialty chemicals and global agrochemicals.
In her new role, Malhotra will lead the group’s financial strategy, capital architecture and governance framework as Safex scales operations across multiple verticals including branded formulations, specialty chemicals and contract manufacturing.
A chartered accountant and graduate of Shri Ram College of Commerce, University of Delhi, Malhotra brings more than two decades of experience in business finance, strategic planning, corporate banking and client management.
Before joining Safex, she served as executive director, financial markets at Standard Chartered, where she led teams across India and Sri Lanka and worked closely with large corporates, global subsidiaries and commercial banking clients. Her expertise includes capital structuring, treasury operations, risk management and financial markets led financing solutions.
Safex Group promoter director and joint managing director Piyush Jindal, said the appointment comes at a pivotal time for the company. “Safex stands at an inflection point as we build an integrated platform across branded formulations, specialty chemicals and contract manufacturing. Richa’s experience across global financial institutions will strengthen our financial discipline and help unlock value across the group,” he said.
Malhotra said she was looking forward to contributing to the company’s next chapter of growth. “Safex has built a strong reputation over 35 years with its focus on integrity, innovation and agricultural insight. I am excited to be part of the organisation as it expands its footprint in India and global markets,” she said.
The appointment comes as Safex continues to strengthen its financial foundations and scale operations internationally, positioning itself for future growth milestones.
