MAM
Paytm appoints Bhavesh Gupta as SVP & CEO of lending business
NEW DELHI: India's homegrown financial services platform Paytm today announced the appointment of Bhavesh Gupta, as chief executive officer of the company's lending business. Gupta will develop and expand Paytm's lending services to strengthen the company’s vision of financial inclusion for 500 Milion Indians. Under his leadership, the company will continue to simplify, innovate, and bring new credit products to millions of Indians & SMEs in partnerships with other banks and NBFCs. Gupta will be reporting to Amit Nayyar, president at Paytm.
Gupta, a banker with over two decades of experience, has led the digital transformation journey of some of the top retail banks and NBFCs in the country. Most recently he served as the founding member & CEO of Clix Capital, earlier known as GE Capital India. There he focused on building a well-diversified NBFC in digital consumer and MSME lending along with urban affordable housing segment driven by cutting edge technology and analytics to deliver simple, fast, innovative, and customised solutions to customers. Prior to this role, he was founding member and head – SME & business banking at IDFC First Bank for two years. Gupta spent more than a decade at ICICI Bank where he played a senior role across retail banking, both on liabilities and lending side of the business.
Nayyar said, “Paytm is on a mission to democratise diversified financial services in the country and access to credit for consumers and small businesses is a critical enabler to fulfil their ambitions and wishes. We are very excited to welcome Bhavesh, whose experience would help us accelerate our goals. I look forward to working closely with him to expand our lending business further along with our esteemed banks and NBFC partners."
Gupta said, "I am thrilled to be part of the team that is responsible for introducing innovative products like Paytm Postpaid making a meaningful effort to promote financial inclusion in the country. I plan to build along with a fantastic team the most cost-effective & consumer-friendly lending products for all citizens. The wealth management and financial service solutions that Paytm is building are transforming the lives of millions of Indians and are relevant globally as well."
Paytm continues to build its presence in financial services through multiple senior hires in the last 12 months across insurance, Paytm Money, and now lending business vertical. In the lending business, Paytm, in partnership with Bank and NBFCs has launched Paytm First Credit Card, Paytm Postpaid, Personal Loans, and Merchant Cash Loans.
Brands
Ather Energy doubles service network to 500 centres nationwide
EV maker scales support alongside growth to keep riders on the road
MUMBAI: Ather Energy is quietly building more than just scooters. It is building the backbone to keep them running.
The electric two-wheeler maker has expanded its service network to 500 authorised centres across India, nearly doubling its footprint in a year from 277. The move mirrors its growing retail presence and signals a clear focus on one often overlooked part of EV ownership, what happens after the purchase.
From the outset, Ather has prioritised service support in every city it enters, aiming to make ownership as smooth as the ride itself. Its Gold Service Centres bring in upgraded customer lounges, modern equipment and processes designed to make servicing more transparent and reliable.
Speed, too, is part of the pitch. Through its ExpressCare initiative, riders can get periodic maintenance done in about an hour, now available across 82 centres, turning what used to be a chore into a quick pit stop.
Ather Energy chief business officer Ravneet Singh Phokela said, “Crossing 500 service centres is an important milestone as we scale across the country. Reliable after-sales support is central to the ownership experience, and our focus remains on consistent service quality and accessibility.”
The expansion comes as demand grows for models like the Ather 450 and the Rizta, which have helped the company reach a broader set of riders across metros and emerging cities alike.
Alongside servicing, Ather continues to power up infrastructure through the Ather Grid, now one of the largest fast-charging networks for two-wheelers, with over 4,300 charging points.
With plans to scale further and deepen its presence, Ather’s approach is clear. Selling the scooter may start the journey, but keeping it running smoothly is what sustains it.
