MAM
Pankaj Gupta joins Coinbase from Google Pay
NEW DELHI: In an attempt to build a strong team from scratch, American cryptocurrency exchange company Coinbase has appointed Pankaj Gupta as its vice president – engineering and site lead for India. Before joining Coinbase, Gupta was leading Google Pay Engineering in APAC.
To expand its operations in India, Coinbase is all set to hire hundreds of employees across various roles in the next one or two years.
"For the next phase of my life after Google, I am thrilled to share that I will be joining Coinbase as VP of engineering and site lead for India. I’ll be responsible for leading and building the company’s technology hub in India from scratch. I will be hiring across India," wrote Gupta on his blog.
He added that India has world-class tech expertise and some of the brightest minds in the industry. He also expressed his aim to tap and develop local talent in India.
"The plan is to hire hundreds of employees across all levels in engineering, product management, UX design, research, and program management within the next one to two years to build out a full tech hub in India. Together, we’ll work on some of the most interesting challenges spanning the full modern tech stack — including deep tech areas like blockchains, data engineering, infrastructure, machine learning, and more," he added.
On 25 March, Coinbase had said that the company is planning to open a physical office in Hyderabad. The decision to expand its operations in India comes at a time when the central government is mulling a ban on cryptocurrency.
Digital
Motorola launches nationwide monthly service camps in India
Free pick-up/drop for premium devices, zero labour charges and 10 per cent discounts kick off from 28 February 2026.
MUMBAI: Motorola just turned phone repairs into a monthly festival because when your device gets a free check-up and discount goodies, even a cracked screen feels like a celebration. Motorola India has unveiled its next-generation after-sales support ecosystem, headlined by Nationwide Monthly Service Camps starting 28 February 2026 at authorised service centres and collection points across the country. On a fixed day each month, customers can access zero labour charges, no inspection or diagnosis fees, free software updates, complimentary device cleaning and sanitisation, and a basic health check-up. Additional perks include 10 per cent off accessories and 10 per cent off spare parts.
Premium Signature, Edge, and Razr series users get free pick-up and drop service: technicians collect devices from home, repair them at authorised centres, and return them post-fix, no extra cost. Service requests can be raised via the support portal or email.
The ecosystem is powered by a comprehensive digital self-service suite: the Device Help app, Software Fix tool, Intelligent Voice Assistance (IVA), Moli (Motorola’s AI chatbot), and a 24×7 multilingual e-support portal across WhatsApp, web, and devices. This AI-first approach positions Motorola among the few brands in India offering always-on, proactive support to minimise downtime and resolve issues before they escalate.
The physical network is expanding rapidly to over 1,200 touchpoints by the end of FY26-27 more than double the current footprint ensuring faster, more consistent service in metros, Tier 1, Tier 2, and Tier 3 cities. Motorola also boasts improved spare parts availability and repair turnaround times nationwide.
Motorola India, managing director T. M. Narasimhan said, “At Motorola, our commitment to customers goes well beyond the point of purchase. With the Nationwide Monthly Service Camp and Free Doorstep Care Service, we are creating a comprehensive, proactive, and accessible after-sales support ecosystem.”
IDC’s Q3 FY25 report ranks Motorola as India’s fastest-growing smartphone brand with 52.4 per cent year-on-year growth and 8.3 per cent market share, reflecting rising consumer trust. In a market where after-sales experience often makes or breaks loyalty, Motorola’s latest push blends AI smarts, physical reach, and genuine perks turning routine maintenance into something fans might actually look forward to. Because when your phone gets this much love, staying loyal feels like the easiest decision of all.
