Digital
OpenAI partners with IIT, IIM, Aiims in AI education drive
From IIT to AIIMS, six institutions bring AI into everyday learning
NEW DELHI: OpenAI has teamed up with six of India’s leading higher education institutions to weave artificial intelligence into the fabric of campus life, aiming to build a generation of graduates ready for an AI-first economy.
The first cohort spans management, medicine, engineering, creative disciplines and multidisciplinary education. It includes the Indian Institute of Technology Delhi, Indian Institute of Management Ahmedabad, All India Institute of Medical Sciences New Delhi, Manipal Academy of Higher Education, University of Petroleum and Energy Studies and Pearl Academy.
The initiative is designed to go beyond basic access to AI tools. Instead, it focuses on helping students, faculty and staff use AI to deepen learning, sharpen critical thinking and accelerate research, all within responsible-use and academic-integrity frameworks.
OpenAI India head of education Raghav Gupta, said the shift is essential as workplaces evolve. He noted that nearly 40 per cent of core skills are expected to change by 2030, largely driven by AI. “Education institutions are a critical route to bridge the gap between what AI tools can do and how people are actually using them,” he said.
Over the coming year, the collaboration is expected to support more than 100,000 students, faculty members and staff. The programme will introduce campus-wide chatgpt edu access, structured onboarding, discipline-specific guidance and responsible-use policies tailored to each institution.
AI skills will be embedded into everyday academic workflows, from advanced prompting and coding to analytics, simulations, case studies and research support. The initiative will also bring hackathons, build days and research-to-deployment projects, culminating in industry days that connect campus innovations with startups and enterprises.
IIM Ahmedabad and Manipal Academy of Higher Education will also roll out OpenAI certifications, creating structured AI learning pathways in business and multidisciplinary programmes.
Beyond university campuses, OpenAI is collaborating with edtech platforms Physics Wallah, upGrad and HCL guvi to launch structured courses on AI fundamentals and practical ChatGPT use cases. The aim is to extend AI fluency to students and early-career professionals across the country.
Across the six institutions, the focus areas vary. IIT Delhi will concentrate on engineering research, prototyping and industry-linked innovation. IIM Ahmedabad will embed AI across management disciplines, from strategy and finance to entrepreneurship and public policy.
At Aiims New Delhi, the collaboration will explore AI-driven medical education, including simulation, clinical documentation and evidence synthesis, while setting safety and quality benchmarks. Manipal Academy will focus on cross-disciplinary research and large-scale AI literacy across programmes.
UPES plans to integrate AI across engineering, business, law, design and health sciences, positioning it as a core academic and operational tool. Pearl Academy will apply AI to creative workflows, from fashion and branding to digital media, giving students practical exposure to AI-driven design.
Taken together, the initiative signals a broader shift in Indian higher education from simply offering AI access to building institutions that think, teach and create with it at their core.
Digital
Truecaller opens Business Chat platform to global partners and enterprises
Expansion aims to replace SMS with trusted, rich and conversational messaging
MUMBAI: Truecaller has expanded access to its Business Chat platform, opening it up to global channel partners and enterprise solution providers as it looks to reshape how businesses connect with customers.
The move allows partners worldwide to offer the platform to enterprise clients, enabling a shift away from traditional SMS towards a more interactive, verified and media-rich communication experience. The company is positioning this as a higher-trust alternative in an increasingly cluttered digital landscape.
With over 500 million active users globally, Truecaller is betting on its scale and daily engagement to give brands a more direct and credible way to reach consumers. The platform supports contextual conversations, real-time insights and engagement metrics, allowing businesses to fine-tune communication across the customer journey.
“The definition of success for modern enterprises has evolved. It’s no longer just about delivery but about earning attention and driving meaningful engagement,” said Truecaller global head, GTM Priyam Bose. He added that opening the platform to partners creates a gateway for brands to connect with users in a more trusted and action-oriented environment.
The expansion is already underway, with partners such as Gupshup and OneXtel live in India, while Globe Teleservices, Cloudcom and Sling Africa are driving adoption in international markets.
By equipping partners with data-driven tools and a conversational interface, Truecaller aims to help businesses cut through noise and build stronger customer relationships. The platform also promises a cleaner, more secure interaction layer, addressing long-standing concerns around spam and trust in business messaging.
As enterprises rethink customer engagement in a post-SMS world, Truecaller’s latest push signals a clear ambition to become a central player in conversational commerce.
