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Online shopping scam victims down to 74%: Report

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Mumbai: The number of online scams and frauds drastically increased during the Covid-19 pandemic. However, a recent report revealed that the percentage of online shopping scam victims has come down to 74 per cent globally compared to 78 per cent in 2020.

Online retailers came across various fraud schemes in 2021. Among all the fraud schemes, “friendly fraud” scheme was by far the most prevalent. According to Banklesstimes.com analysis, the emergence of e-commerce during the pandemic increased the possibility of fraudulent activities. “About three-quarters of online traders globally have reported a net increase in fraud attempts since 2019,” said the report.

In a statement, Banlesstimes.com’s Jonathan Merry said, “The number of victims is reducing. The restoration of normalcy after Covid-19 might be a factor. Now, retailers are also cautious, thus making it difficult for fraudsters to pull off their scams.”

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According to the data, the highest number of online fraud activities were recorded in Latin America and Asia-Pacific regions.

Because of the presence of online fraudsters, the need for online retailers to manage these attacks has never been greater. So far, more than nine out of ten businesses believe that combating E-commerce fraud is essential to their success.

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MAM

Collective Artists Network reshuffles talent leadership

Fiona D’Souza, Jinal Jhaveri and Arjun Banerjee take expanded roles in core division.

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MUMBAI: Collective Artists Network just handed the talent baton to its homegrown stars because when your agents have been building careers this long, it’s time to let them run the show. Collective Artists Network has announced the next phase of leadership for its talent management business, elevating senior agents Fiona D’Souza, Jinal Jhaveri and Arjun Banerjee to expanded roles within the division. The move strengthens the company’s foundational talent arm while it continues to grow into content creation and production-led ventures.

Each of the three has played a significant part in shaping artist careers across films, digital platforms and brand partnerships. Together they now represent the next generation of leadership for Collective’s talent operations, with a continued focus on long-term career building, strong partnerships and adapting representation to a fast-changing media landscape.

Collective Artists Network founder and Group CEO Vijay Subramaniam remains actively involved in guiding artist strategy and key relationships. He said, “Talent management has been the foundation on which Collective was built, and that philosophy continues to guide how we grow the company. As we enter this next phase, it’s important that the people leading this business have both deep context and long-term convictions.”

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Collective Artists Network partner and head of talent Janahavi Rawal added, “Collective’s talent business has always been built on trust, long-term thinking, and a deep understanding of where artists want to go next. Fiona, Jinal, and Arjun have each played an important role in shaping the careers of the artists we represent, and this phase is about empowering our senior agents further while building the right support systems around them.”

The leadership evolution reflects Collective’s belief in promoting from within and creating clear ownership across verticals. In a talent world where yesterday’s agent is tomorrow’s partner, Collective isn’t just reshuffling chairs, it’s handing the spotlight to the people who’ve been quietly directing the show all along.

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