MAM
Maxus launches proprietary planning tool ‘Resolve’
MUMBAI: Maxus has launched a bespoke tool, Resolve, based on a proprietary survey of consumer insights in India. The findings of the survey are the most in-depth ever to be carried out in the country, claims the agency.
The tool is Maxus’ comprehensive proprietary communications planning tool built using the knowledge and expertise of the agency’s planning leaders. The tool is supported by bespoke consumer-based surveys called Compose, which go beyond simple media usage to explore consumer sentiment towards media channels and the messaging those channels employ. The tool is used by global and local clients worldwide to gain insights on particular markets.
Some of the features and benefits of the tool are:
• Proprietary Maxus intelligence has identified specific barriers that a client’s audience, brand, and category are facing and how best to overcome them in communications
• Resolve makes the complex simple for media planners by prioritising specific communication tasks and identifying the media channels that best deliver them for specific audiences, within each category
• Resolve planning recommendations are backed by robust consumer surveys, making them powerful drivers for a client’s channel plans
Maxus south Asia managing director Kartik Sharma said: “Maxus’s dedication to data inspired us to create a tool to help our teams make tough decisions and have them supported with strong logic and data. The Compose surveys get behind the attitudes and behaviours of consumers – not just their media usage – and how they view specific channels to deliver specific messages. Resolve has been a success so far not only for our clients, but also helping to push our teams out of their comfort zones, to try new channels and ways of thinking.”
Maxus India national director insights Priti Maurthy said: “Properly identifying a brand’s top communications tasks and understanding how to use media to deliver on those tasks is on the one hand an art. At Maxus, we also believe there should be an appropriate level of science applied to that challenge as well, which is why we’ve developed Resolve.”
“Resolve is a robust, data-heavy tool that relies on consumers’ attitudes and sentiment, as well as our own proprietary intelligence, to tackle the real issues that our clients are facing. We’ve created the tool in line with our unique proposition, ‘lean into change’, challenging the status quo with something different. We can be confident about the suggestions Resolve generates because we have the data to support our decisions,” she added.
Digital
Galgotias apologises after AI summit robot sparks backlash, blames ‘ill-informed’ representative
University says no intent to misrepresent innovation
NEW DELHI: Galgotias University has issued a formal apology after a controversy over a robotic dog displayed at the India AI Impact Summit led to scrutiny, backlash and the university’s exit from the venue.
In a statement released on Tuesday, the university said it “apologises profusely for the confusion created” at the summit, attributing the episode to an “ill-informed” representative manning its pavilion. The individual, it said, was unaware of the product’s technical origins and was not authorised to speak to the media.
The controversy erupted after online users identified the robotic dog as the Unitree Go2, a commercially available model made by Unitree Robotics, contradicting claims made during the event about its development.
Galgotias said there was “no institutional intent to misrepresent this innovation” and reiterated its commitment to academic integrity and transparency. It added that it had vacated the stall in line with organisers’ sentiments.
Events at the summit venue, Bharat Mandapam, took a dramatic turn as electricity to the Galgotias pavilion was cut, followed by barricades being installed around the stall. A video circulated by PTI showed workers at the site saying they were acting on instructions from their supervisor.
Summit organisers have yet to issue a detailed public explanation outlining the sequence of decisions that led to the stall’s shutdown, even as the incident fuels wider debate around claims, verification and accountability at high-profile technology showcases.
