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Maruti Suzuki shuffles executive deck

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MUMBAI: Maruti Suzuki has turbocharged its leadership lineup with two heavyweight appointments that promise to rev up the company’s strategic engines.

Sunil Kakkar, a 35-year veteran of the automotive trenches, will slide into the director (corporate planning) role from 1 April 2025. An IIT Kanpur engineer with an MBA  gold medal, Kakkar arrives with a portfolio that reads like a automotive industry roadmap—from supply chain mastery to international joint venture architecting.

His corporate credentials include chairing industry bodies like SIAM’s Aatmanirbhar Bharat Sourcing Group and holding directorial seats across multiple associate companies. With awards like supply chain leader of the year, Kakkar has the right credentials. 

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Joining the corporate pit crew is Tapan Sahoo, designated head of digital enterprise and information & cyber security. An IIT Delhi alumnus with a PhD and “fellow” status from prestigious engineering academies, Sahoo brings 33 years of technology management firepower.

His brief? Turbocharg digital transformation, leverage AI/ML  technologies, and collaborate with startups and academia. With multiple patents and research publications under his belt, Sahoo looks set to be Maruti Suzuki’s digital alchemist.

These appointments signal Maruti Suzuki’s intent to blend traditional automotive expertise with cutting-edge technological innovation—a strategic chess move in an increasingly complex mobility landscape.

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MakeMyTrip partners with OpenAI to boost AI-powered travel planning

Conversational AI now guides travellers from inspiration straight to booking

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GURUGRAM: MakeMyTrip, India’s leading online travel company, has teamed up with OpenAI to bring a fresh twist to AI-driven travel planning. The collaboration integrates OpenAI’s APIs into MakeMyTrip’s app, making it easier than ever for travellers to move from chatting about dream trips to booking them.

The move centres around MakeMyTrip’s Myra interface, a GenAI trip planning assistant that now handles over 50,000 conversations a day in languages ranging from English and Hindi to Tamil, Telugu and Bengali. Myra helps travellers explore options, create itineraries and book flights, hotels and extras without the usual hassle of searching and filtering.

MakeMyTrip co-founder and group CEO Rajesh Magow said, “With OpenAI, we turn curiosity into confident decisions. When travellers start their journey through conversation, MakeMyTrip becomes a seamless extension of that discovery process. AI combined with our travel data makes it possible to deliver personalised, bookable options at scale.”

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OpenAI managing director- international Oliver Jay added, “MakeMyTrip is showing how AI can make travel planning feel more like a conversation than a chore. Advanced AI isn’t just about back-end efficiencies, it’s about transforming the way travellers experience and engage with the platform.”

MakeMyTrip has long invested in AI across the travel lifecycle, from inspiration and discovery to booking and post-sales support. Nearly half of Myra’s queries now come from tier-2 and smaller cities, and voice interactions are booming outside metros, making AI travel assistance more accessible than ever.

With this partnership, MakeMyTrip is not just keeping up with AI trends, it’s aiming to lead the way, turning every traveller’s whim into a smooth, bookable adventure.

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