MAM
Mandira moves in as Howden eyes a high-stakes M&A power play
MUMBAI: Howden’s latest appointment is anything but business as usual, it’s business with intent. The global insurance and reinsurance broking giant has announced Mandira Gupta as its new managing director & head of M&A, IMEA, placing a seasoned dealmaker at the helm of its transactional risk and private equity solutions playbook.
Based out of Mumbai, Mandira joins at a time when India’s mergers and acquisitions landscape is on a blistering upswing. According to Grant Thornton Bharat, the first quarter of 2025 saw deals worth 5.3 billion dollars marking a 204 per cent jump in value and a 25 per cent rise in volume over Q1 last year. It’s a deal party, and Howden just handed the aux to one of the sharpest minds in the room.
Mandira’s reputation precedes her. She’s credited with building India’s Transaction Risk (TR) insurance practice from the ground up, and has over 20 years of experience across insurance broking and investment banking. Prior to this, she held senior leadership at Marsh India, where she steered the PEMA practice in India and led the TR vertical across India, the Middle East, and Africa.
From headline-grabbing mega deals to needle-threading cross-border transactions, Mandira’s portfolio is stacked with complexity, scale, and innovation making her a natural fit to drive Howden’s ambitions across the IMEA region.
IMEA managing director & head of M&A Mandira Gupta said, “I am delighted to join Howden, and look forward to contributing to its growth and business objectives. My main emphasis will be on creating customized solutions for high-profile transactions, leveraging my long-standing relationships within the industry.”
Howden India CEO & MD Amit Agarwal added, “We are proud to welcome Mandira to our team. Her appointment strengthens Howden India’s dynamic growth and firm dedication to enhancing its expertise in the PE and M&A sectors, as we continue to expand our capabilities and deliver exceptional value to our clients.”
With India fast becoming one of the most dynamic M&A markets in the world, and deal tables growing longer by the day, Howden’s latest hire isn’t just timely, it’s tactical. And with Mandira Gupta leading the charge, the message is clear: big deals need bigger vision and even sharper minds.
Digital
Truecaller opens Business Chat platform to global partners and enterprises
Expansion aims to replace SMS with trusted, rich and conversational messaging
MUMBAI: Truecaller has expanded access to its Business Chat platform, opening it up to global channel partners and enterprise solution providers as it looks to reshape how businesses connect with customers.
The move allows partners worldwide to offer the platform to enterprise clients, enabling a shift away from traditional SMS towards a more interactive, verified and media-rich communication experience. The company is positioning this as a higher-trust alternative in an increasingly cluttered digital landscape.
With over 500 million active users globally, Truecaller is betting on its scale and daily engagement to give brands a more direct and credible way to reach consumers. The platform supports contextual conversations, real-time insights and engagement metrics, allowing businesses to fine-tune communication across the customer journey.
“The definition of success for modern enterprises has evolved. It’s no longer just about delivery but about earning attention and driving meaningful engagement,” said Truecaller global head, GTM Priyam Bose. He added that opening the platform to partners creates a gateway for brands to connect with users in a more trusted and action-oriented environment.
The expansion is already underway, with partners such as Gupshup and OneXtel live in India, while Globe Teleservices, Cloudcom and Sling Africa are driving adoption in international markets.
By equipping partners with data-driven tools and a conversational interface, Truecaller aims to help businesses cut through noise and build stronger customer relationships. The platform also promises a cleaner, more secure interaction layer, addressing long-standing concerns around spam and trust in business messaging.
As enterprises rethink customer engagement in a post-SMS world, Truecaller’s latest push signals a clear ambition to become a central player in conversational commerce.
