MAM
Kingfisher Airlines introduces the King Mobile service
BANGALORE: Kingfisher Airlines has launched an SMS service, King Mobile to update guests on latest flight schedules. The service enables a guest to get the latest flight information on their cell phone on schedules, flight status and guest assistance numbers in various cities and flight schedule alerts instantly.
All a guest needs to do is type “King” and send a SMS to 6388 to get the entire menu and details on how to avail each of these services. Kingfisher Airlines has a plan to cover all guest touch points so that latest and updated information of all its flights is easily available to every guest 24X7, states an official release.
Kingfisher Airlines Ltd general manager marketing Girish Shah says, “The service comes in at a very appropriate time as, in the months of December and January; the northern and eastern regions of the Indian subcontinent are subject to a very high degree of fog which hampers visibility and movement. The same has an adverse effect on all aircraft movement in these regions, which in turn has a spill over effect on airline schedules across India. Hence it is imperative for all airlines to derive an effective communication plan to minimize any instances of guest inconvenience. King Mobile service is a very effective tool to cater to guest needs at such times.”
Constant innovations and consumer benefit schemes are an integral part of Kingfisher Airlines’ strategy. The ‘Power Flyer’, a consumer incentive offer which was recently launched, is targeted at the corporate traveler who likes to maximize his time and usually returns on the same day. Under this offer all a guest has to do is take a same-day return flight between Mumbai, Bangalore, Delhi or Kolkata with Kingfisher Airlines and he can carry home Rs.1000 in cash! Straight, simple and no questions asked.
The airline currently operates 56 flights daily connecting 13 key Indian cities. It is also the first Indian carrier to have placed an order for five Airbus super jumbo A380s along with five A350s and five A330s. The deliveries of A330s are expected to begin in 2007 while the A380s and A350s arrive in 2010 and 2012 respectively, the release adds.
Brands
TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
