Brands
Infosys named leader and star performer in Everest Group Adobe Services 2025
AI-powered Infosys Aster boosts marketing magic, driving growth and efficiency
BENGALURU: Infosys has been named a Leader and Star Performer in the Everest Group Adobe Services Peak Matrix Assessment 2025, highlighting its growing influence in the global Adobe services arena.
The assessment looked at 33 service providers, and Infosys impressed with its strong market adoption, growing Adobe services revenue, and expanding footprint across North America and Europe.
Infosys has been recognised for handling large, complex Adobe programmes with ease, backed by advisory expertise, a global delivery network, certified talent, and wide-ranging product specialisations. Its collaboration with Adobe has led to AI-first marketing transformations, powered by Infosys Aster. The AI-amplified suite helps businesses unify customer experience, personalise content, and streamline workflows for measurable growth.
Infosys executive vice president of global services Joydeep Mukherjee said, “Marketing is in the midst of a revolution. AI is changing the game, helping brands connect with audiences, personalise experiences, and drive growth. With Infosys Aster and Adobe solutions, marketing and IT can work together as a single engine for business success.”
Everest Group partner Nitish Mittal added, “The Adobe services market is booming as AI-driven personalisation and consulting-led transformation reshape how enterprises engage customers. Infosys stands out for its capability, innovation, and client impact, earning its spot as a Leader and Star Performer.”
With AI at the heart of its strategy, Infosys is not just keeping pace but setting the tempo for next-generation digital marketing.
Brands
Dunkin’ Donuts to exit India as Jubilant FoodWorks ends 15-year franchise deal
The quick service restaurant giant is ending a 15-year franchise partnership with the American doughnut chain, even as it renews its Domino’s agreement for another 15 years
NOIDA: Dunkin’ is done in India. Jubilant FoodWorks Ltd, the country’s leading quick service restaurant operator, has decided not to renew its franchise agreement with the American coffee and doughnut chain, and will wind down its Indian stores in a phased manner before December 31, 2026, bringing a 15-year partnership to a quiet, loss-laden close.
The decision, approved by JFL’s board on March 30, 2026, ends a relationship that began with a Multiple Unit Development Franchise Agreement signed on February 24, 2011. JFL will now evaluate and undertake what it described in a regulatory filing as the “rationalisation and/or cessation of certain operations and/or sale, transfer or disposal of assets and/or assignment or transfer of franchise rights,” all in consultation with Dunkin’s brand owners and strictly within the terms of the original agreement.
The numbers tell the story bluntly. In the financial year 2024-25, Dunkin’ India posted a revenue of Rs 37 crore against a loss of Rs 19 crore — a haemorrhage that was always going to test the patience of a parent company recording revenues of Rs 6,104 crore and a profit of Rs 194 crore in the same period. Doughnuts, it turns out, were never going to move the needle.
The contrast with JFL’s handling of its other marquee franchise could hardly be sharper. Even as it walks away from Dunkin’, the company has just doubled down on Domino’s, signing a fresh Master Franchise Agreement on March 31, 2026, granting it exclusive rights to develop and operate Domino’s Pizza stores in India for 15 years, with an option to renew for a further 10.
JFL, incorporated in 1995 and promoted by the Bharatia family, operates a network of more than 3,500 stores across six markets — India, Turkey, Bangladesh, Sri Lanka, Azerbaijan and Georgia. Its portfolio includes Domino’s and Popeyes on the global side, and two home-grown brands: Hong’s Kitchen and COFFY, a café brand in Turkey.
For Dunkin’, India was always a stretch. The brand never quite cracked the cultural code in a market where filter coffee and chai command fierce loyalty and where the doughnut remains, at best, an occasional indulgence rather than a daily habit. Fifteen years, mounting losses and a parent with better things to spend its capital on was always going to be a difficult equation to solve.
The doughnut has had its last day. The pizza, however, is staying.
