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GUEST COLUMN: One-third of digital ads going unseen; what can brands do?

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Mumbai: When you look at the evolution of digital advertising, it makes sense that viewability has continued to be a top concern for marketers. The entire digital advertising ecosystem exists to support brands and their efforts to reach and influence consumers. Whether caused by a growing number of channels and platforms or out of necessity to stay connected, consumers are increasing their time spent with digital media.

It was not long ago that viewability rates of 50 per cent were the industry norm, but rates are now on the rise. According to our H1 2021 media quality report, viewability averages stand above 65 per cent across nearly all formats and environments. While this marks an impressive accomplishment, this range indicates that as much as one-third of digital ads are going unseen by consumers in certain environments. This viewability gap creates challenges for both the buy and sell side of the digital media business. Marketers often talk about reaching the right consumers, in the right places, in the appropriate context. But first, marketers should ensure that their ads have the opportunity to be viewable in order to make a lasting impact.

Consider time-in-view to measure ad effectiveness

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In simple terms, viewability is a digital ad seen by an actual consumer, while time-in-view is the average duration that a viewable impression remains in view. This excludes impressions that are not viewable. Viewability is good for eliminating waste, but time-in-view may be an even better metric for measuring media quality, especially for brand campaigns where exposure time drives better brand recall.

A joint study by GroupM and Integral Ad Science (IAS) for Toyota proved that media quality, frequency, and time-in-view metrics as well as exposure to ad placements were key to driving positive business outcomes for the auto manufacturer. Toyota saw an 83 per cent conversion rate uplift, resulting in 3,679 incremental brochure downloads attributed to viewable impressions. The case study showed that exposure time is a primary driver for outcomes, directly impacting campaign effectiveness.

As advertising budgets continue to shift towards digital, advertisers are being asked to prove RoI and the added value of digital marketing. This need to demonstrate impact is driving a shift in how they seek to measure the quality of their digital investments. Time in view allows advertisers to optimise towards a metric that better drives marketing ROI.

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Mobile campaigns in India deliver stronger media quality results

With over 500 million Indians using smartphones, an overwhelming majority of consumers today are making purchasing decisions through mobile devices. A recent study found that over 60 per cent of Indian consumers are using their mobile devices to guide them through their shopper journey, from research to discovery to making the ultimate purchase.  People are typically on the go and traveling during the festive season, which means that they will be spending additional time on their mobile devices. It’s critical for marketers to have a mobile-first strategy for India.

According to the recent IAS media quality report H1 2021, mobile campaigns in India delivered stronger results. Mobile web display viewability increased by one percentage point to 58.9 per cent in H1 2021 and mobile in-app display increased from 51.3 per cent to 54.1 per cent. The time-in-view for mobile web display campaigns in India increased from 15.24 seconds to 19.33 seconds, while the worldwide average stood at 14.91 seconds, clearly indicating that Indian consumers were engaged longer with the ads on mobile web display.

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From a brand risk perspective too, mobile campaigns in India posted lower brand risks than display, with mobile web display registering brand risk reduction from 2.6 per cent to 1.8 per cent. The ad fraud on mobile web display marginally decreased to 0.2 per cent, while the global average was 0.4 per cent. As spending increases on mobile, media quality challenges may arise such as ad fraud, unsafe brand environments, and unviewable inventory.

Forrester expects e-retail sales to reach about $9.2 billion in India during the 2021 festive month, up 42 per cent year-on-year. While this indicates a huge opportunity for marketers, it also calls for them to evaluate the metrics of their campaign’s performance – bringing to the forefront viewability and time-in-view.

Brands need to know that their ads are being viewed by real people – or risk losing the chance to improve RoI this Diwali.

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(The author is commercial lead for India at Integral Ad Science. The views expressed in the column are personal and Indiantelevision.com may not subscribe to them.)

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MAM

PropertyPistol appoints Hemant Bajaj as chief marketing officer

Proptech firm taps global marketing leader to sharpen brand and growth strategy.

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Hemant Bajaj

MUMBAI: In the fast moving world of proptech, building homes may be the business, but building the brand is just as crucial. Propertypistol, the proptech driven real estate advisory platform, has appointed Hemant Bajaj as its chief marketing officer (CMO) as the company looks to strengthen its brand narrative and accelerate growth across markets. Bajaj will lead the company’s marketing operations across multiple geographies, overseeing brand strategy, integrated marketing initiatives and revenue aligned growth programmes as Propertypistol prepares for its next phase of expansion.

The appointment comes at a time when the proptech sector is seeing rapid digital adoption, with companies increasingly focusing on leadership talent capable of combining technology, data driven marketing and customer experience.

Bajaj brings experience spanning India, South East Asia and the Middle East, where he has worked on scaling brands and leading digital transformation initiatives across multiple industries. His work in the marketing and media ecosystem recently earned him recognition as a ‘Powerhouse Leader’ at the Mastermind Awards in Dubai, highlighting his track record in managing high impact marketing mandates.

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Propertypistol founder and managing director Ashish Narain Agarwal said the appointment comes at a pivotal stage in the company’s journey as it looks to strengthen its market presence.

“Hemant’s appointment comes at a defining moment for us. As we scale our market position, it is vital to have leadership that blends strategic vision with executional depth. Hemant’s deep understanding of brand and business alignment will be instrumental as we redefine the proptech landscape,” Agarwal said.

Bajaj said Propertypistol’s technology first approach to real estate advisory was one of the key reasons behind his decision to join the company.

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“Propertypistol has established itself as a technology first platform that is redefining how investors navigate the property market. Having led marketing transformations across international borders and fast paced industries, I recognise the exceptional strength of the foundation built here,” he said.

He added that his focus would be on accelerating the company’s digital marketing capabilities while building strategies that deliver sustained value for customers and partners worldwide.

The leadership move reflects Propertypistol’s broader effort to strengthen its executive team as the proptech industry evolves rapidly. With property search, advisory and transactions increasingly shifting online, companies in the sector are investing heavily in marketing intelligence and digital platforms to stay competitive.

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By bringing Bajaj on board, Propertypistol is betting that sharper brand positioning and technology led marketing will help it stand out in an increasingly crowded digital real estate marketplace.

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