MAM
GUEST COLUMN: B2B brands need to think beyond lead generation
New Delhi: In business-to-business (b2b), marketing often comes to a halt at the lead generation funnel. Given the economic environment created by the pandemic, the stress on lead generation is not surprising, but working on the lowest hanging fruit is not a long-term strategy.
In the aggressively competitive environment, B2B brands need to think beyond just lead generation for their content marketing strategy. Simply put, what is your answer to this? What are you doing to help your customers succeed?
Your content marketing needs to be a method of helping your customers succeed. Under the pressure of an immediate lead and conversion, we tend to lack business empathy, and thus our content intended to be educational ends up being more transactional. I encourage B2B brands to use content marketing as a tool to support and help meet customer goals. That is what the purpose of your brand is in the first place. Keep connected to the roots of why you thought customers would come to you and choose your product or service.
There is a specific problem that your business solves for your customers, and that should be at the heart of your B2B content marketing strategy. It’s a whole new ball game possibly from what most B2B organizations are doing currently. Here are a few things to consider. I have outlined must-haves, good to have, and great haves for your content marketing strategy.
B2B Content marketing ‘must-haves’
Blog: While all organizations have a blog on their website but usually, they are sparsely populated and more focused on SEO than on content value. The resources section is Important and needs its due.
Case Studies: I recommend case studies that are not just a synopsis of what the process was and what the ROI was but also a customer’s point of view. It may take a lot more work but in this case, it is an excellent differentiator, a brand will earn 10X in credibility vs the increase in effort.
White papers, guides, and research: What is on ‘top of mind’ for any business is ‘who else is in my boat’ and what are they doing to navigate a circumstance. White papers are must-have tools in the arsenal. Remember that being unique is the key. Creating content is fairly easy. Creating good content that isn’t ‘hard selling’ and provides customers with genuine value — that’s a tricky, time-consuming business.
B2B Content marketing ‘good to haves’
Webinars and events: Online webinars and events are a good way to get your product or service to your customers, it is also an opportunity to build an improved relationship with your customers, it can be the platform to create thought leadership. Profiling and targeted invites are a great way to reach customers with whom you may not have engaged in the past.
Training & courses: Training is an important part of the B2B marketing content strategy. If you understand your customer then I recommend that based on your customer persona, develop training and certifications which not just train customers on your product but also add skills and learning beyond your product.
Co-Creation & collaborations: Customers are in the same storm, and very slightly different boats; they are stressed for leads and under pressure to build engagement. Create a partnership with your customer, build value with combined resources, co-host events, webinars, build joint resources, create PR opportunities. You will be surprised that in addition to goodwill and visibility, the value it builds for your business in hard number crunched ROI.
No matter which tools you choose, remember the Everest of marketing is getting your communication right and that peak is scalable only if you know and understand your customer.
(Ambika Sharma is the founder & MD of Pulp Strategy. The views expressed in the column are personal and Indiantelevision.com may not subscribe to them.)
Brands
Wellbeing Nutrition ropes in Malavika Mohanan as brand ambassador
Actor fronts Marine Collagen and Skin Fuel Glutathione portfolio.
MUMBAI: Malavika Mohanan just became the face of inner glow because when your skincare starts in the bottle instead of the jar, even beauty gets a glow-up from the inside out. Wellbeing Nutrition has appointed acclaimed actor Malavika Mohanan as brand ambassador for its premium Korean Marine Collagen and Skin Fuel Glutathione range. The move signals a deliberate shift in the Indian ingestible beauty segment from surface-level routines to foundation-level nutrition that supports skin health from within.
The campaign positions collagen as the essential “beauty protein” that maintains elasticity and firmness, with daily supplementation reframed as a consistent ritual rather than a quick cosmetic fix. It aims to simplify the science behind collagen and build awareness around long-term skin nourishment.
Wellbeing Nutrition co-founder Saurabh Kapoor said, “In India, collagen is still largely viewed through a cosmetic lens, associated with glow and quick fixes. In reality, it is the primary structural protein of the skin, and we begin losing nearly 1 per cent of it every year in the late 20s. Yet a significant number of consumers remain unaware of its foundational role in long-term skin health. Our goal is to shift the conversation from fixing visible signs to feeding the foundation.”
Malavika Mohanan added, “For me, skincare has always been about consistency and taking care of myself in ways that go beyond just what I apply on my skin. I love the idea of supporting skin health from within, and that’s what drew me to Wellbeing Nutrition’s Marine Collagen and Skin Fuel Gluta.”
The Korean Marine Collagen uses nano-hydrolyzed peptides for better bioavailability, while Skin Fuel Glutathione complements the inside-out approach. The portfolio targets structure, brightness and resilience over time, backed by clinical research.
The ambassador announcement kicks off a broader collagen-focused roadmap for the brand, with planned innovations across formats and functional blends.
In an era where beauty routines are getting deeper than skin, Wellbeing Nutrition isn’t just selling supplements, it’s selling the quiet power of feeding your glow from the inside, one daily scoop at a time.
