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GroupM banks on Vishal Jacob to choreograph its AI future

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MUMBAI: Digital marketing heavyweight Vishal Jacob has taken on a new role as president of AI & digital solutions at Choreograph India, part of the GroupM family, after nearly five years at Wavemaker India.

The veteran, whose career has spanned the rollercoaster ride of India’s digital transformation from the dotcom crash to today’s data-driven marketing landscape, will now lead GroupM India’s artificial intelligence charter while crafting integrated digital solutions for clients.

“I’ll be working closely with the digital leadership teams to drive smarter outcomes for clients,” said Jacob in his announcement. “I’m excited to be at the intersection of innovation and impact.”

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Jacob brings over two decades of digital marketing experience to the role, having served as chief digital officer and chief transformation officer at Wavemaker. His CV boasts an impressive list of past roles at GroupM, Maxus, The Upper Storey, Mindshare Interaction and Smile Interactive Technologies.

His previous achievements include transforming an eight-member team into a 100-strong digital powerhouse that garnered recognition at global awards including the Festival of Media, M&M Global and World Media Awards.

A certified coach from ICF with specialisations in transactional analysis and NLP, Jacob has built his reputation on connecting brands with consumers through integrated ecosystems of paid, owned and earned properties—a talent GroupM will now leverage as it dances into the AI era.

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As traditional agencies scramble to embrace artificial intelligence, Jacob’s appointment signals GroupM’s determination not to miss a step in the industry’s latest transformation jig.

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Brands

Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal

Tax authorities flag alleged misclassification of restaurant services

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MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.

The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.

The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.

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In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.

The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.

Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.

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The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.

The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.

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