MAM
Experience Commerce bags Parle Candy Culture’s digital storytelling mandate
MUMBAI: Experience Commerce, the integrated marketing powerhouse under the Cheil Network, has scored a sugary-sweet victory, clinching the digital mandate for Parle Candy Culture. Following a multi-agency pitch, the agency has been appointed as Parle’s official digital partner, tasked with spearheading social media marketing, media planning, and buying for the confectionery giant’s much-loved brands.
Launched in 2020 as a digital-first initiative, Parle Candy Culture has been a vibrant platform connecting consumers with Parle’s iconic sweets, including Melody, Kismi, Londonderry, Mango Bite, Orange Bite, Mazelo, Poppins, Rol-a-Cola, 2 in 1 Éclair, and Kapi Candy. Now, with Experience Commerce at the helm, the brand is set to dial up its digital storytelling, creating immersive, engaging, and nostalgia-infused experiences for its audience.
As part of its sugar rush strategy, Experience Commerce will lead always-on social media management, keeping the buzz alive with real-time content and trend-led campaigns. The agency will craft compelling product storytelling and festive campaigns, making Parle candies the centrepiece of every celebration. Additionally, SEO-driven YouTube optimisation will enhance discoverability and engagement, while high-impact influencer and celebrity collaborations will sweeten brand conversations and extend consumer reach.
By leveraging precision-targeted media strategies, the agency aims to maximise reach, minimise spillover, and drive stronger brand affinity.
Parle Products vice president Mayank Shah said, “Parle Candy Culture is a digital-first initiative, and we needed a partner with strong expertise in digital marketing. With Experience Commerce, we have found the perfect collaborator—one that understands our vision and aligns with our objectives. We are excited to create content that truly connects with our audience and drives meaningful engagement. We look forward to the creativity and strategic value that EC brings in strengthening Parle’s legacy in the digital space.”
Experience Commerce vice president for Growth Bhawana Daga stated, “Parle Products is a cherished and beloved brand with deep-rooted nostalgia among Indian consumers. We are thrilled to take on this mandate and look forward to crafting compelling digital narratives that enhance the brand’s connection with its audience. Our unique blend of data-driven insights, creative excellence, and precision media planning will ensure that Parle Candy Culture remains a leader in the confectionery space’s digital ecosystem.”
With over 17 years of expertise in crafting award-winning digital campaigns, Experience Commerce is poised to redefine the confectionery industry’s digital landscape. As they gear up to celebrate India’s love for Parle candies in fresh, innovative ways, one thing is certain this partnership is bound to be a treat for the senses.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
