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Expectations Budget ’22: Fuel prices, medical expenses remain major concerns shows Kantar survey

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Mumbai: With the third wave of pandemic raging on, the majority of consumers expect the government to increase focus on strengthening the healthcare infrastructure, showed the latest pre-budget survey conducted by data insights company Kantar.

According to the survey conducted across 12 cities, healthcare tops consumers’ concerns, followed by mounting medical expenses, and fuel prices. In a telling indicator of the increased health care expenses over the last two years, 53 per cent of consumers, especially those from non-metro cities, said they expect an increase in deductions for their medical/health insurance.

The rising fuel prices too have also taken a toll. At least 72 per cent of the people surveyed expect the government to bring petrol and diesel under the ambit of GST to bring down the fuel costs. With increased focus on climate change and sustainable living, 60 per cent of consumers expect the government to prioritise subsidies on electric vehicles in the coming year.

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Tax Deductions

With respect to consumer expectations in terms of tax deductions, investments under 80C covering multiple investment options emerged at the first rank with 60 per cent claiming they want an increase in deductions from the same. The younger, affluent salaried class consumers seemed to have a higher desire (65 per cent) for this, as compared to mass consumers (57 per cent), according to the survey.

Home Loan EMI emerged third with 39 per cent of consumers seeking an increase in tax deduction on their Home Loan EMI’s. A higher skew for this increase was seen in metros at 41 per cent.

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“As we step into the third year of the pandemic, the public wants the government to further invest in public health infrastructure and other favourable policies like tax deductions for insurance, which help alleviate the burden of medical expenses. Concerns about fuel prices come through, as does a desire that the government should help us wean ourselves off dependency on dirty and ever more expensive fossil fuels, through e-vehicle subsidies,” said Kantar executive managing director- South Asia, Insights Division Deepender Rana.

Cryptocurrency

Cryptocurrency as an investment avenue is expected to continue making noise this year as well. Intention to invest in cryptocurrency also showed a jump to 32 per cent, as against 19 per cent in July 2021, possibly driven by awareness and exposure that advertising and celebrity endorsements have generated over the last few months. Millennials seem to be keener on trying this new investment avenue as their intention to invest is higher at 32 per cent as compared to those in the age group of 36-55 years which is at 26 per cent.

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“As cryptocurrencies take off and the government mulls a tax on crypto transactions, investors want the government to play a role in encouraging yet regulating these innovative finance instruments through India’s own cryptocurrency,” added Rana.

Majority expect India to launch its own official cryptocurrency in 2022. There is an overwhelming preference towards investing in India’s cryptocurrency with 79 per cent claiming to invest in that over existing cryptocurrencies like Bitcoin, Ethereum, Dogecoin etc. This is driven by the perceptions of it being more secure due to clear regulations laid down by RBI.

Interestingly, the survey also indicates that consumers are leaning towards adopting the new tax regime since it came into existence on 1 April 2020. At least 55 per cent said that they intend to choose the new tax regime in 2022.

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The survey mapped consumer sentiments and expectations from the union budget, scheduled to be unveiled on 1 February. As many as 1419 consumers aged between 21-55 years including a mix of salaried and business owners as well as mass and affluent class from the metro & non-metro cities were interviewed from Mumbai, Delhi, Chennai, Kolkata, Pune, Hyderabad, Bangalore, Ahmedabad, Indore, Patna, Jaipur, and Lucknow.

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MAM

BLR Airport Launches ‘Connections’ Service to Ease Transit Travel

New initiative targets smoother transfers as Bengaluru hub traffic rises 30 per cent.

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MUMBAI: Missed connections may be a traveller’s nightmare but Bengaluru is trying to make them a thing of the past. Kempegowda International Airport Bengaluru (BLR Airport) has rolled out ‘Connections by BLR’, a new transfer programme designed to take the friction out of connecting journeys. Built around three pillars ease, efficiency and experience,the initiative aims to simplify what is often the most stressful leg of air travel.

The move comes as transfer traffic at BLR Airport climbs sharply, up more than 30 per cent year-on-year. Transfers currently account for around 15 per cent of total passenger traffic and are projected to touch 20 per cent by 2026, signalling a clear shift in how the airport is positioning itself within airline networks.

At its core, the programme focuses on making navigation intuitive and downtime more comfortable. Dedicated transfer desks have been set up across terminals, supported by colour-coded wayfinding blue and yellow signage designed for quick recognition. Inter-terminal movement is being streamlined through complimentary shuttle services with predictable wait times, while designated transfer zones aim to reduce passenger confusion.

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Beyond logistics, the airport is leaning into experience. Travellers in transit now have access to a wider choice of lounges, curated retail and food and beverage options, as well as sleeping pods for short stays. For longer layovers, transit hotels in both Terminal 1 and Terminal 2 offer boutique in-terminal accommodation, an increasingly sought-after feature as global travel patterns evolve.

The timing is strategic. BLR Airport now connects to 114 passenger destinations 80 domestic and 34 international with key routes spanning Delhi, Mumbai, Kolkata, Hyderabad and Pune domestically, and Singapore, London Heathrow, Dubai, Abu Dhabi and Kuala Lumpur internationally. Recent additions such as Hindon, Bidar and Silchar within India, alongside Dammam, Hanoi and Riyadh overseas, are further expanding its reach.

Infrastructure is also catching up with ambition. Developments including the West Cross Taxiway, Terminal 1 refurbishment and Terminal 2 expansion are laying the groundwork for higher capacity and smoother operations critical for any airport aiming to become a serious transfer hub.

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Bangalore International Airport Limited chief operating officer Girish Nair framed the initiative as both a response to demand and a forward-looking play. He pointed to the growing depth of the airport’s network and the opportunity to build a more reliable transfer ecosystem that benefits both passengers and airline partners.

In an era where travel is as much about transitions as destinations, BLR Airport is betting that a seamless connection might just be the journey’s most important upgrade.

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