Brands
Cleartrip appoints Shubham Khurana as the head of brand marketing
Mumbai: Cleartrip announced the appointment of Shubham Khurana as the brand head on Thursday. In his new role, he will be responsible for augmenting Cleartrip’s brand presence across the country and further expanding its footprint in the newer markets, along with enhancing the customer experience.
Talking about the appointment, Cleartrip chief marketing officer Kunal Dubey said, “At Cleartrip, we strongly back the notion of scaling a business that will not only disrupt the OTA space through innovations but also build a brand that is loved and trusted by millions. We have the ambition to build the brand with a differentiated positioning. Shubham joined the marketing team at Cleartrip at a very exciting time as we were getting ready to take the category by storm. Shubham joins us with a unique experience in consumer marketing, travel, and digital marketing and will definitely add value to the team in our journey ahead.”
Speaking on his appointment, Khurana said, “I am excited about this mandate as it brings me back to the industry that I’m extremely passionate about. Travel is one of the most inspiring categories with some of the most uninspiring communication as of today, which is possibly why there isn’t any distinctive brand from India in this space yet. There is a great opportunity to create a contemporary and exciting brand, breaking the clutter of the price and discount-led communication that dominates the industry. Cleartrip has been able to create a niche and a loyal base of customers over the years, and I’m looking to take the goodness of the platform to the world at large with a renewed and refreshing brand identity and communication as my first priority. I am excited about being a part of Cleartrip and look forward to contributing to its renewed growth and success.”
Khurana joins Cleartrip with over 12 years of experience at corporates like Facebook India, Unilever, and startups like Treebo Hotels, where he played an instrumental role in accelerating the growth strategies of the brands.
At Unilever, he built a deep consumer understanding and a strong business acumen, having handled their largest sales area followed by a stint leading their coffee brand, Bru. He joined Treebo in 2015 as the Brand Head, where he built the marketing infrastructure from scratch. At Facebook, he managed India’s largest FMCG advertisers like HUL, Nestle, Mondelez, etc.
He also conceptualised and built Facebook India’s strategy for tier-two and tier-three towns. He has completed his engineering from IIT- Roorkee and his MBA from XLRI Jamshedpur. Amongst his many achievements, he has also been recognized at India’s top business forums with awards like ET Young Leader and IAMAI Digital Marketer of the Year.
Brands
Rakesh Menon joins Paytm as avp – lending
Fintech product leader takes on new role after building digital lending, payments and credit products across fintech ecosystem
MUMBAI: Rakesh Menon has joined Paytm as assistant vice president – lending, taking on a new role focused on strengthening the company’s lending and credit products.
Prior to this, Menon worked at Profectus Capital Pvt Ltd as chief manager – payments based financing and digital lending.
At Profectus, he designed and launched digital credit products for merchants with variable cash flows, including overdraft-linked and revenue-share lending models. He led end-to-end LOS–LMS API integrations with payment partners and aggregators, enabling real-time underwriting, disbursal and repayment workflows.
He also worked on funnel optimisation initiatives using journey analytics, improving onboarding, KYC and disbursal conversion by 35 per cent. He developed ecosystem partnerships for transaction-data-based credit assessment and automated settlement systems, and collaborated with credit and data science teams to strengthen risk models and early delinquency detection.
Menon standardised partner onboarding and API frameworks, reducing go-live timelines by 40 per cent and improving digital scalability.
Before Profectus Capital, he worked at PayU as senior manager – presales lead – enterprise business from August 2022 to August 2023. He set up a national presales function for fintech and digital commerce clients, aligning solutions such as EMI, BNPL, BBPS and offer engines to merchant requirements.
He also helped improve conversion rates by around 15 per cent through merchant persona mapping, demo frameworks and structured sales playbooks, working closely with product and go-to-market teams.
From April 2019 to July 2022, Menon served as business unit head – SMB – direct acquisitions at Worldline, where he built the SMB online payments vertical from scratch. The business scaled to Rs 2,500 crore in annual transaction volume, growing at 45 per cent year-on-year.
During this period, he introduced paperless onboarding processes including eKYC and eSign, developed partner dashboards and CRM automation systems, and integrated platforms such as Shopify, WooCommerce and Tally to expand merchant adoption.
Across roles, Menon has worked across digital lending, payments and merchant financing, with experience in product development, ecosystem partnerships, API integrations and fintech-led growth strategies.
At Paytm, he will focus on scaling lending products and strengthening digital credit infrastructure within the company’s financial services ecosystem.
His appointment comes as fintech firms continue to expand their lending and embedded finance offerings in a competitive market.
