MAM
BP, Milka and HSBC top the tables in Kantar’s Creative Effectiveness awards
London: BP's Blind Date(Spain),Milka’s Christmas adGive to those who give the most(Germany) and HSBC’s CSR Birmingham(UK) are the most effective adsfrom around the world in2019, according to Kantar’s inaugural Creative Effectiveness awards.These new awards celebrate theworld’s best performing ads across the three key media channelsbased on actual consumer feedback.
Spanning three categories (digital,print/out of home and TV) andfrom 78different markets, the winners represent the most creative and effective work from over 10,000 ads tested with consumers in 2019 usingKantar’s Link creative testing, which measures any advert’s potential to deliver against short and long-term brand goals. Thesefirst award winners perform in the top 4% for short-term sales likelihood, and the top 1% for long-term brand building when measured against the Link database of over 200,000 ads analysed over the past 30 years. The winning ads are all at least twice as likely to drive sales than an ad that performs at the median evaluation score and ten times more likely than a weak ad.
The winners show that distinctive creativeis central to advertising success, falling in the top 15% of ads for distinctiveness in Kantar’s database. In a world flooded with content, brands need to ensure their advertising captures people’s attention.
Digitaleffectiveness: Engage don’t enrage
Analysis ofthe digital category revealed the most effective ads reward the viewer with entertaining content that breaks through the ‘ad filter’ in consumers’ mindsand compels them to view it. Milka’s Christmas adGive to those who give the most tops the digital ad awards, demonstrating the power of storytelling for driving engagement by evoking strong emotions. The beautifully touching film, centred around a strong, seasonally relevant message of thoughtful gifting, was created in partnership with the European Union of the Deaf and promotes inclusion in a very moving way.
|
Digital Ranking |
Brand |
Ad Name |
Agency |
Country |
|---|---|---|---|---|
|
1 |
Milka |
Milka Christmas: give to those who give the most |
Wieden + Kennedy, Amsterdam |
Germany |
|
2 |
Google App |
Search the lyrics with Google |
Zula Alpha Kilo |
Indonesia |
|
3 |
Dulux |
Let’s colour experiment: escalator |
Road 381 |
UK |
Print & Out of Homeads: Spark a response in seconds
The winners here illustrate the power of creative to deliver an instant impression about the brand. Immediate impact is essential as consumers give just seconds of their time to print and out of home (OOH) ads, in which the content needs to communicate its message or hook the viewer in for longer.
HSBC evokes an immediate emotional reaction through its winning OOH execution. The shocking statistic that 1 in 45 people living in Birmingham have no address, therefore can’t have a bank account, a job, or a home, helps highlight the work the bank is doing to support the local community.The impact of the message is heightened by delivering it in situ enabled by the medium of OOH.
|
Print and OOHRanking |
Brand |
Ad Name |
Agency |
Country |
|---|---|---|---|---|
|
1 |
HSBC |
HSBC CSR Birmingham |
Wunderman Thompson |
UK |
|
2 |
Estrella Damm |
Silja |
&Rosàs |
UK |
|
3 |
Camden Hells |
Juicer static |
Forever Beta |
UK |
Top-performing TV ads tell great stories
TheTV winners demonstrate the continued sales-generating and brand-building ability of broadcast content, particularly whenstrong distinctive assets are weaved into great emotional story telling. Crowned as Kantar’s most powerful TV ad of 2019 globally, BP’s Blind Date is a great example of how a distinctive approach to a category can create differentiation. The ad shows how a functional message can be intrinsically sewn into an amusing, brand-centric story that is quite different to what you would expect to see from the category.
|
TV Ranking |
Brand |
Ad Name |
Agency |
Country |
|---|---|---|---|---|
|
1 |
BP |
Blind Date |
Ogilvy&Mather |
Spain |
|
2 |
Tim Hortons |
Ask a Timbits Kid |
Zula Alpha Kilo |
Canada |
|
3 |
Unox |
Tijdenveranderen |
TBWA |
Netherlands |
The first ever Kantar Creative and Effective awards showcase some of the most impactfuladvertising workfrom around the world,” said Daren Poole, Global Head of Creative at Kantar. “The commonality across allthe winning ads is distinctiveness, and how strongly the brand is integrated into the narrative. Our winners – real consumers’ favourites – take on many forms and employ a range of creative tactics to convey their message; proving there is no ‘one-size-fits-all’ approach that can be employed to achieve great content. Interestingly, many of the winning ads in Kantar’s Creative Effectiveness awards are heart-warming stories or contain humour, in contrast to the broader industry trend, which is to incorporate humour less.” Just over one third (34%) of 2019’s adverts were intentionally light-hearted or funny, compared to more than half (54%) of ads evaluated by Kantar in 2000.
Poole added. “For content to drive brand impact and deliver ROI, it must be created with the consumer in mind, by understanding what will translate best to the audience, and how. Weaving intelligent and iterative research into the creative development process ensures the strongest ideas, and most effective executions end up seeing the light of day. We know that in the era of the COVID-19 pandemic consumers want advertisers to have authentic empathy and to be useful. Achieving this creatively and sensitively is incredibly difficult, making pre-testing as important as ever”
For more learnings about Link ad testing, advertising trends, and to review the full winners list, please visit :https://www.kantar.com/creative-effective.
MAM
GUEST COLUMN: The real content crisis is not writing, it is decision-making
As content creation accelerates, risk-averse approvals and stakeholder overload are quietly weakening creative outcomes
MUMBAI: The rapid evolution of content production has made speed and scale the new normal, but it has also exposed a less visible constraint within organisations. While teams today can create polished, publish-ready content faster than ever, the real challenge has shifted beyond execution to the decisions that shape what finally goes live. For Abhijeet Modi, founder of Beyond Words Writing, this gap between efficient creation and diminishing distinctiveness signals a deeper structural issue. In this piece, Modi examines how approval-heavy workflows, risk-averse decision-making, and consensus-driven processes are diluting creative impact, why more content is failing to stand out despite better tools, and what organisations must rethink to restore clarity, conviction, and memorability in their content strategies.
Over the last decade, content teams have quietly solved for production. What once took days or even weeks now happens within hours. Campaign copies are drafted faster, formats are standardised, and most teams have access to tools and processes that make execution far more efficient than before. From social media to long-form content, the ability to produce polished, publish-ready material has become widely accessible.
Yet, this improvement has not translated into stronger outcomes. Across media, OTT platforms, and digital-first brands, there is a noticeable gap between how efficiently content is being produced and how little of it actually stands out. More content is going live, but less of it is remembered. Engagement may still come in bursts, but recall and distinctiveness are steadily declining. This disconnect points to a deeper shift in how content is being created and evaluated inside organisations.
The constraint is no longer writing. It is decision-making.
The shift from execution to approval
Earlier, the primary challenge in content was getting the draft right. Writing required time, clarity of thought, and iteration. The quality of output depended heavily on the individual or team creating it, and that made writing the central bottleneck in most workflows. If the draft was weak, the outcome was weak. Improvement in writing directly improved results.
Today, that constraint has largely disappeared. Most teams are capable of producing competent, well-structured content at speed. What has taken its place is a different kind of bottleneck that sits further down the pipeline. The difficulty now lies in deciding what to say, how strongly to say it, and whether it is aligned enough to be approved.
This shift has changed the nature of content workflows. Drafts are no longer the hardest part of the process. Approval is. The path from idea to publish is shaped less by writing ability and more by internal alignment, stakeholder comfort, and perceived risk. As a result, the final output often reflects collective agreement rather than a clear, singular point of view.
Faster creation, slower progress
In industries like OTT and digital media, where content demand is constant, teams have become highly efficient at producing material quickly. Campaigns for show launches, platform promotions, and social engagement are executed with speed and consistency. The creation layer has adapted well to the pressure of always being active.
However, once a draft is ready, momentum slows down. Content enters review cycles that involve multiple stakeholders, each bringing a different lens to the same piece. Marketing, brand, legal, and leadership often contribute feedback, and while each input is valid in isolation, the combined effect tends to dilute the original idea.
A campaign that begins with a strong, distinctive angle often gets softened through successive revisions. Sharp language is toned down, bold statements are rephrased, and anything that feels slightly risky is adjusted. By the time the content is approved, it is structurally sound but strategically weaker. The system produces content that is correct, but not necessarily compelling.
The emergence of safe content
One of the clearest outcomes of this shift is the growing prevalence of safe content. This is content that meets all formal requirements. It is grammatically clean, visually aligned, and consistent with brand guidelines. It does not make obvious mistakes, but it also does not leave a strong impression.
In OTT marketing, for example, show promotions are executed with high production quality, yet the tonality across platforms often feels interchangeable. Different brands begin to sound similar because the decision-making process filters out anything that could create sharp differentiation. The same pattern can be seen in consumer brands, where messaging is refined but rarely distinctive.
This is not due to a lack of creative thinking within teams. It is a reflection of how decisions are made. When multiple stakeholders are involved, the safest version of an idea is usually the easiest to approve. Over time, this creates a pattern where content avoids risk and, in doing so, avoids memorability.
Iteration without direction
Another layer to this problem is the increasing number of iterations in content workflows. Feedback loops are longer and more frequent than before, which should ideally improve quality. In practice, however, these iterations often move the content sideways rather than forward.
Each round of feedback introduces small adjustments that make the content more acceptable to different stakeholders, but not necessarily more effective. Strong lines are moderated, distinct voices are neutralised, and clear positions are softened to maintain alignment. The intent behind these changes is to refine the content, but the outcome is often a loss of clarity.
Instead of sharpening the idea, iterations tend to average it out. What remains is a version that satisfies internal expectations but struggles to stand out externally. The process optimises for approval, not impact.
Decision fatigue and pattern dependence
As content volumes increase, teams are required to make a larger number of decisions across campaigns, formats, and platforms. Not all of these decisions receive the same level of attention, which leads to a gradual reliance on patterns and templates.
Previously approved language becomes a default. Formats that have worked before are reused. Ideas that require deeper discussion or carry higher uncertainty are often deprioritised because they slow down the process. This creates a cycle where content becomes easier to produce but harder to differentiate.
Over time, this pattern dependence reduces the range of expression available to a brand. Even when teams attempt something new, the decision system pulls it back toward familiarity. The result is consistency without distinction.
What is actually breaking
The issue is not a lack of capability. Most organisations today have stronger content teams than they did a few years ago. Writers are better trained, tools are more advanced, and workflows are more structured. The execution layer has evolved significantly.
What has not evolved at the same pace is the decision layer. The way content is evaluated, approved, and finalised still relies heavily on consensus and risk avoidance. This creates a mismatch where modern execution is constrained by traditional decision-making frameworks.
As long as this mismatch exists, improvements in writing quality will continue to have limited impact on outcomes. The system will produce more content, but not necessarily better-performing content.
Rebuilding how decisions are made
If decision-making has become the primary constraint, then improving content outcomes requires rethinking how decisions are structured within teams. This begins with clarity of ownership. When too many people are responsible for a decision, the final output tends to reflect compromise rather than conviction. Assigning clear ownership allows for stronger, more decisive outcomes.
There is also a need to distinguish between input and direction. Feedback is valuable, but not all feedback should shape the final output equally. Without prioritisation, content becomes a collection of edits rather than a coherent idea. Teams need mechanisms to filter feedback and preserve the core intent of the piece.
Another important shift is the willingness to take calculated risks. Brands that are remembered are rarely the ones that sound the most balanced. They are the ones that communicate with clarity and confidence. This does not mean being provocative for the sake of it, but it does require a conscious decision to avoid over-sanitising ideas.
Finally, approval processes need to be designed for both speed and intent. Reducing unnecessary layers, setting clearer evaluation criteria, and aligning stakeholders earlier in the process can help ensure that strong ideas are not diluted before they reach the audience.
Rethinking what quality means
Content quality today is often judged by how well something is written. While this remains important, it is no longer the defining factor. In an environment where most content meets a certain standard of execution, the real differentiator is whether it creates a lasting impression.
Does the content carry a clear point of view. Does it sound distinct from others in the category. Does it create a memory for the audience. These are the questions that matter more than grammatical precision or structural neatness.
Answering these questions requires stronger decisions, not just better writing.
A clear takeaway for industry stakeholders
For content leaders, the implication is direct. The next level of improvement will not come from refining writing processes further. It will come from strengthening decision-making frameworks.
Organisations that can move away from consensus-heavy approvals and towards clearer, conviction-led decisions will be better positioned to create content that stands out. In a landscape where execution has been largely standardised, distinctiveness becomes the only meaningful advantage.
And distinctiveness is not written into content. It is decided.
Note: The views expressed in this article are solely the author’s and do not necessarily reflect our own.






