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Axis Bank launches ‘Dil Se Open – ASLI KYC’ campaign

Bank shifts from compliance to genuine customer connection through five heartfelt films.

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MUMBAI: Axis Bank has just taken KYC from paperwork to people-work because when bankers truly know their customers, even the forms start smiling. Axis Bank is setting a new benchmark in brand storytelling with its latest campaign, ‘Dil Se Open – ASLI KYC’. More than a marketing push, the initiative signals a cultural shift within the bank, empowering employees to move from reactive service to proactive engagement.

The campaign builds on the long-running ‘Dil Se Open’ philosophy, rooted in warmth, empathy, kindness, positivity and openness. Since 2018, these values have shaped Axis Bank’s approach to forging deeper customer relationships.

The new chapter infuses this foundation with greater proactiveness. Through five evocative films, KYC is elevated from a regulatory checklist into a storytelling platform that reveals the human side of banking. Each story shows bankers proactively uncovering unspoken dreams and aspirations, then matching them with suitable solutions.

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The films cover diverse scenarios: a banker stepping into the world of a wildlife photographer to recommend appropriate insurance; learning Sanskrit to connect with an elderly customer under the Silver Linings programme; researching a restaurant’s surroundings to enable expansion via a collateral-free loan; studying Gen Z preferences to support a fashion designer’s international plans through Trade & Forex Services; and analysing a dentist’s needs to facilitate a new practice via a Medical Equipment Loan.

Axis Bank MD & CEO Amitabh Chaudhry said, “ASLI KYC reflects our unwavering commitment to customer centricity and our vision for the future of banking.”

Axis Bank chief marketing officer Anoop Manohar added, “When bankers proactively take the effort to truly know their customers, the solutions naturally become more relevant and impactful.”

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TBWA\Lintas, president for creative Kapil Batra noted, “Asli KYC is about moving from knowing customers on paper to truly understanding them, their lives, their needs and their intent.”

With this campaign, Axis Bank demonstrates how routine interactions can spark memorable stories where empathy, insight and authenticity drive both business growth and brand impact.

In the world of banking, where numbers usually rule, Axis Bank is proving that the most valuable deposits are the ones you make in people’s lives, one genuine conversation at a time.

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MAM

Virat Kohli fronts new Johnnie Walker Keep Walking campaign

Cricketing icon teams with brand to celebrate life beyond milestones.

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MUMBAI: What comes after a century? For Virat Kohli, it’s not retirement, it’s another confident stride forward. Virat Kohli has joined forces with Johnnie Walker Luxe Blended Water to power the next chapter of the iconic Keep Walking spirit. The campaign, launched this week, redefines progress for a new, self-driven India that refuses to linger at milestones.

At its heart is a high-voltage reimagining of Kiss’s classic “I Was Made for Lovin’ You”, reworked by Grammy-winning artist Yunhgblud. Fresh from his high-energy India tour, Yungblud brings raw, rebellious energy to the track, transforming it into a modern anthem of relentless drive.

The film follows Kohli in motion instinctive on the field, present as a father, and building new ventures on his own terms. It shows a man not defined by past achievements but by what he chooses to pursue next.

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For over two decades, Keep Walking has symbolised progress. Today it speaks to a generation that sees success not as a finish line but as the starting point for something greater.

Virat Kohli said, “For me, Keep Walking has always been more than a slogan, it’s how I’ve lived. Real success isn’t a trophy or a finish line; it’s the internal fire to move beyond the applause.”

Diageo India vice president marketing Portfolio Head for Premium and Luxury Varun Koorichh added, “Young India today isn’t chasing predefined milestones but carving out paths of their own. This campaign captures that evolving spirit.”

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In a world obsessed with arrival, Johnnie Walker shifts the spotlight to what comes after. Through Kohli’s journey, the message is clear: success doesn’t slow you down, it simply raises the bar.

Even legends keep walking, and sometimes the best innings are the ones played long after the crowd has gone home.

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