Broadband
Vodafone launches India’s fastest data dongle k4201
MUMBAI: Keeping in view the growing mobile internet penetration and data usage in India, Vodafone India, one of India’s leading telecommunications service providers, today announced the launch of Vodafone K4201, India’s fastest 3G USB Dongle with data transfer speed up to 21.1 Mbps, at a pocket friendly price of just Rs. 999 for its postpaid customers.
Commenting on the new launch, Vivek Mathur, Chief Commercial Officer, Vodafone India said, “With the growing penetration of data, there is a constant demand for high-speed connectivity. The launch of Vodafone K4201 3G dongle, with consistent connectivity and upto 21.1 Mbps superfast data transfer caters to this demand for high speed mobile data services.”
Stylishly designed and feature packed with new customer friendly easier user interface, the superfast Vodafone K4201 3G dongle is best in class quality with high network efficiency and supports all major Operating Systems, like latest Window 8, Mac, Linux, Fedora and Ubuntu. For subscribers who want to store the data as well, this Dongle provides MicroSD card support with expandable memory of up to 32 GB. It is available at key Vodafone retail stores and comes in three colours, viz Black, Red and Dual Tone White & Red.
As an introductory offer, customers can avail 100 % cash back on the dongle along with attractive postpaid plans:
·Cash Back offer – On 3G plans with rental of Rs 650, 750 & 850, get Rs 100 bill discount every month for 12 months. i.e. effectively free dongle
·Advance rental offer – Pay rental for 6 months & get next 2 months rental free i.e 8 months of usage, on select 3G postpaid rental plans (650/750/850)
The software features of the Dongle are:
·New Dialer with enhanced user support functionality: Web Chat, Help Line number on dash board, Online Banner for Vodafone offer updates and troubleshooting guidance for common error codes
·Vodafone landing page opens on connection
·Online Software Upgrade: New version of dialer software can be upgraded online by the user
·One click access to ‘My Vodafone’ and ‘Vodafone Online’ Web Chat Support
·Set data usage limit alert and monitor usage
New Enterprise specific functionality:
·Capability to disable Micro SD card functionality
·Capability to lock SIM card to a specific Dongle through a SIM lock / unlock tool
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
