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Meta opens Whatsapp to rival AI chatbots in Europe

Company allows access via Business API for 12 months to address EU antitrust concerns.

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MUMBAI: Meta just cracked the door for rival AIs on Whatsapp because when regulators knock with antitrust gloves on, even the closed garden lets a few guests in. Meta Platforms will permit rival artificial intelligence chatbots to operate on Whatsapp in Europe for the next 12 months through the Whatsapp Business API, the company announced on 7 March 2026. The move comes in direct response to warnings from the European Commission, which last month signalled possible interim measures after rival complaints that Meta’s restrictions could cause “serious and irreparable harm” to competitors.

Meta had barred non-Meta AI chatbots from the platform on 15 January, limiting users to its own Meta AI assistant. The company will now charge a fee for rival AI services to access the Business API in Europe.

“For the next 12 months, we’ll support general purpose AI chatbots using the Whatsapp Business API in Europe in response to the European Commission’s regulatory process,” a Meta spokesperson said. “We believe that this removes the need for any immediate intervention as it gives the European Commission the time it needs to conclude its investigation.”

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The European Commission confirmed it is reviewing whether the policy change impacts its assessment of potential interim measures and its ongoing antitrust probe into Meta.

The Interaction Company of California, developer of the Poke.com AI assistant and one of the complainants to EU and Italian regulators, criticised the proposal, though specific objections were not detailed.

The decision follows earlier action in Italy, where Meta allowed rival AI chatbots on Whatsapp in January after an order from the country’s antitrust authority. The Italian investigation continues.

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A similar situation unfolded in Brazil, where Meta said the new policy will also apply after a court reinstated an injunction from the country’s antitrust authority that had been temporarily suspended in January.

Meta has long argued that hosting multiple chatbots strains its systems and that AI providers have alternative distribution channels, including app stores, search engines, email services, operating systems and partnerships.

In a regulatory landscape where closed platforms face growing scrutiny, Meta’s temporary opening isn’t just a concession, it’s a calculated pause, buying time to keep the conversation going while the competition knocks louder.

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Gaming

Sony raises PS5 prices for second time in under a year

US disc edition jumps $100 to $649.99 as memory costs surge.

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MUMBAI: Sony just hit the pause button on affordable gaming because when memory prices skyrocket, even the Playstation has to pay the premium. Sony has announced its second price increase for the Playstation 5 range in less than a year, citing pressures in the global economic landscape and a sharp rise in memory component costs driven by AI demand.

In the US, the PS5 disc edition will rise from $549.99 to $649.99, a $100 hike while the digital edition increases to $599.99. The more powerful PS5 Pro will jump $150 to $899.99. The Playstation Portal remote player will also rise by $50 to $249.99. The new prices take effect on 2 April 2026.

Similar increases have been applied in the UK (£90 per model), Europe and Japan. Sony last raised PS5 prices in the US in August 2025.

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“We know that price changes impact our community, and after careful evaluation, we found this was a necessary step to ensure we can continue delivering innovative, high-quality gaming experiences to players worldwide,” Sony said in a blog post.

The hikes come amid an unprecedented surge in memory prices, as manufacturers prioritise supply for AI data centres. Analysts say Sony had likely secured price protections for components that have now expired, forcing the company to protect its hardware margins.

Ampere Analysis research director of games Piers Harding-Rolls told CNBC that further increases from Microsoft and Nintendo would not be surprising, though Nintendo may hesitate to raise the price of its recently launched Switch 2 while establishing the new platform.

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The increases arrive eight months before the highly anticipated release of GTA 6, which is expected to drive strong console sales. However, early reactions online have been a mix of disappointment and resignation, with growing concern that premium gaming is increasingly becoming a hobby for higher-income players.

In a sector already grappling with tariffs, inflation and component shortages, Sony’s move underscores a tough reality: even the most popular consoles are not immune to the rising cost of keeping up with the latest technology.

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