Broadband
DataWind Receives award for “Tablet Brand with Maximum Consumer Pull” at Teleanalysis Device World 2016″
New Delhi, 20 March: The Indian DataWind Inc.:has been recognized for the Tablet Brand with Maximum Consumer Pull.
The award was presented to DataWind during the Tele Analysis Device World 2016, Confluence of Indian Device Ecosystem, in New Delhi.
The dignitaries present at the Device World 2016 included CMDs, Chairmen, CEOs,COO,and senior people from policy formulators, market researchers & industry analysts,handset vendors, operators, OTT players, telecom vendors, VAS providers, consultants/System Integrators/VAR’s, trade associations & media amongst others.
DataWind was recognized for making UbiSlate, the low cost, affordable internet connectivity devices accessible to people at the grass root level and in turn making a transformational impact to the Indian Tech industry. DataWind’s efforts have received global attention as the company implements its vision of connecting billions of people to the internet. The company is the only firm to offer free internet browsing for one year on all its devices
On receiving the award, DataWind President and CEO Suneet Singh Tuli said, “We thank the organisers for the recognition which further motivates us to continue the journey to bridge the digital divide.We were named as the leader in the Tablet market for the 4th Quarter of 2015 both in the IDC and CMR Reports and now we have been named as the Tablet Brand with Maximum Consumer Pull. I am deeply honoured and humbled for this recognition.”
He added “At DataWind we strive to make technology and connectivity most affordable just so that the true benefits of this digital age are accessible to all.”
At the event DataWind also made a presentation on Make in India, conforming to the vision Prime Minister of India. The Award was received by Anil Gupta, Vice President, Platform Strategy from DataWind.
Recently, DataWind was announced as the leader in the Tablet market in 4th Quarter of 2015 by both IDC and CMR Report with 20.7% and 24% market share respectively.According to CMR report, DataWind holds 58% market share in the sub-Rs 5,000 tablet segment (approximately $75) which is the largest growing segment of the overall market, having nearly doubled since 2014.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
