MAM
Veteran journalist Palakunnathu Mathai passes away
Mumbai: It was on 12 Mary 2024 that Palakunnathu George Mathai (PGM) breathed his last at a hospital in Kottayam, Kerala. With that, another fabulous journalistic life was snuffed out. For all those unfamiliar with him, the soft-spoken yet tough-as-nails Mathai belonged to a school of scribes who are meticulous to the T; who prefer to work late into the night, but not let one error get through to the press or online.
He was my boss for a while at BusinessWorld – whenever the editor Parthasarathi Swami (he also passed on a couple of years ago; a talent gone too soon and young) or later the venerable TN Ninan, decided to go on leave or were caught up with more important issues. I was the chief sub-editor and later, the assistant editor.
And he was a special boss, always ready to take a second and third opinion from his colleagues and his juniors, but he would finally decide the way forward. His talent lay in copy editing, but he took up other challenges as well, like banging away at his keyboard for a cover story or a corporate feature.
At times, he appeared muddled, holding on to the back of his near-bald pate, with one hand, while the other held a story printout which had devoured his attention, unclear about the grammar construct or some fact that was mentioned. He would then pick up the dictionary or thesaurus, browse through it until he found the right turn of phrase or got the right info from the reporter. Then a large grin would break out on his face and his tense shoulders would ease back a bit.
There were times when we would imitate him, and burst into laughter amongst ourselves. He did not mind that.
He was a kind soul, appearing concerned, and willing to go the extra mile even for colleagues on the desk.
A man of varied experience, he worked for India Today, The Telegraph, Business Standard BusinessWorld and The Economic Times during various phases of his journalistic career. Mathai was ailing for the past few years with a weak kidney and had to undergo dialysis at regular intervals. Then he had to get himself stented in one of his legs as he had a blockage which made walking difficult. Finally, his gastric canal too ended up getting impacted with excessive bleeding.
Mathai was only 78 when he passed on and he was laid to rest on 16 May.
RIP PGM! You will be missed.
(The picture credit goes to Francis Souza who sketched Mathai’s portrait in 1976.)
Digital
The creative cull: how AI is coming for the marketers, ad men and researchers
Robots aren’t taking over yet, but the writing may already be on the wall for some of the US’ most glamorous white-collar jobs.
CALIFORNIA: The robots are not, it turns out, storming the factory floor. They are sitting quietly at a MacBook in a Soho agency, rewriting your copy, summarising your focus groups and generating your mood boards, and nobody has been sacked. Yet.
A new report from Anthropic, the AI company behind the Claude chatbot, offers the most rigorous look to date at what artificial intelligence is actually doing to jobs, as opposed to what doomsayers and boosters claim it might. The verdict from economists Maxim Massenkoff and Peter McCrory is nuanced but pointed: there is no mass unemployment so far, but some sectors have good reason to be nervous. Marketing, market research and the arts are squarely in the crosshairs.
The researchers introduce a new measure called “observed exposure.” It goes beyond theoretical speculation about what AI could do and instead tracks what it is already doing, drawing on real Claude usage data. The approach is clever. They weight automated uses, where the machine performs the job entirely, more heavily than augmentative ones, where it merely assists. They then map this onto roughly 800 occupations, weighted by how much time workers actually spend on each task. For now the target user base has been the US market, but the findings offer a glimpse of what may be happening in other countries as well.
The results are sobering for the creative and analytical classes. Market research analysts and marketing specialists clock in at 64.8 per cent observed exposure, meaning nearly two-thirds of their daily tasks are already being performed, at least in part, by AI in professional settings. The leading automated task is preparing reports, illustrating data graphically and translating complex findings into written text. In other words, this is the kind of work junior analysts spend most of their days doing.
Arts and media fare little better. The sector shows meaningful theoretical exposure, as large language models can in principle handle the lion’s share of tasks, though observed usage still lags behind capability. The gap is narrowing, however, and the direction of travel is unambiguous.
Here is the sting in the tail. The workers most exposed to AI disruption are not, as popular mythology suggests, low-paid drudges. They are older, better educated, more likely to be women and considerably better paid, earning 47 per cent more per hour on average than their least-exposed counterparts. Graduate degree holders are nearly four times as prevalent in the high-exposure group. The creative professional, the senior analyst and the market researcher with an MBA are precisely the people who should be paying attention.
“We’re not talking about the checkout operator,” the paper implies. “We’re talking about the account planner.”
The most alarming signal in the data concerns not those already in jobs, but those trying to enter them. Among workers aged 22 to 25, hiring into highly exposed occupations has slowed measurably since the release of ChatGPT in late 2022. There has been a 14 per cent drop in the job-finding rate, a figure the authors describe as “just barely statistically significant.” Young people are, in effect, finding the door to exposed professions quietly closing. Whether they are staying in education, taking different jobs or simply giving up is not yet clear.
For a bright graduate eyeing a career in market research or media production, this is not merely an academic data point. It is a flashing amber light.
The paper is careful about what it does not find. Unemployment among highly exposed workers has not risen in any statistically meaningful way since the ChatGPT era began. The apocalypse has not arrived. Even in the Computer and Math category, the most theoretically exposed of all, Claude currently covers just 33 per cent of tasks in practice. The gap between what AI can do and what it actually does at scale in professional workflows remains vast.
Think of it less like a tsunami, the authors suggest, and more like a slowly rising tide. The internet did not destroy journalism overnight. It took 20 years and the collapse of a generation of classified advertising revenue. The China trade shock also took decades to fully register in unemployment statistics, and economists are still debating the numbers.
What does this mean for the luvvies, the admen and the pollsters? The honest answer is: not much yet, but watch this space. AI is already doing the grunt work, including data summaries, draft press releases and boilerplate creative briefs. The question is whether it stops there or continues climbing the value chain.
The authors are building a framework to track exactly that and promise to update it as new data arrives. If the tide does come in, they want to see it coming before the sandcastles are already gone.
For now, the creative industries can breathe, but perhaps not too deeply. The machine is not at the door. It is already at the desk.
