iWorld
99% telecom-related plaints resolved on Twitter
NEW DELHI: About 99 per cent of the complaints have been resolved through social media since the launch of Twitter Sewa in August last year for registration and resolution of complaints.
According to data released by the Bharat Sanchar Nigam Ltd, a total number of 27,988 complaints had been received as on as on 15 April 2017 and it had resolved 27,965 grievances with a resolution rate of 99.91%.
Communications Minister Manoj Sinha having twitter account @manojsinhabjp has been calling for daily status reports on resolution of telecom and postal related complaints received through this platform.
Similarly, India Post has handled 27,000 tweets and resolved them promptly.
In case of Telecom, consumer complaints relate mainly to telephone bills, broadband connectivity, faulty connections, shifting of landline phones and wi-fi hotspots, while in the case of postal services complaints are mainly in the nature of slow delivery of their articles containing PAN Cards, Roll numbers, parcels, money orders and medicines etc. Issues relating to repairs of Post Office buildings, technical issues with saving banks accounts are also sorted out quickly.
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iWorld
Prime Video announces March 13 premiere for Tamil original Local Times with trailer launch
Seven-episode Tamil comedy follows friends saving a fading local newspaper
MUMBAI: Prime Video has set 13 March as the global premiere date for its Tamil original comedy-drama Local Times, releasing a lively trailer that blends newsroom chaos with warmth and friendship.
The seven-episode series unfolds inside a struggling local weekly newspaper battling shrinking relevance in a fast-shifting digital news ecosystem. Developed by Anekdotes and produced by Fanboy Production, the show is directed by Naveen George Thomas and produced by Jithin Thorai.
The story centres on four friends: Veera, Azhagu, Valli and Muthu, who struggle to keep Namma Seidhi, a once-respected regional newspaper owned by Veera’s grandfather, alive. Short on funds but long on stubborn optimism, the group navigates newsroom mishaps, personal clashes and a determined rival intent on shutting them down.
The ensemble cast features Rishikanth, Abdool Lee, Maurish Dass, Adwitha Arumugam, R. Pandiarajan, Chinni Jayanth, Rini and Nandhitha Sreekumar in key roles.
“Local Times is a rooted and emotionally resonant story,” said Prime Video India director and head of originals Nikhil Madhok. While the series unfolds within a small newsroom, he said its themes of friendship and resilience travel well beyond geography.
Producer Jithin Thorai said the team set out to craft a simple, light-hearted story about ordinary people clinging to something they believe in. The local newspaper setting offers a familiar world, he added, but the heart of the series lies in the bond between the four protagonists.
The show is created by Abbhinav Kastura and Praveen Muthurangan alongside Satwik Gade, Thomas Manuel and Visvaksen P. The screenplay is written by Praveen Muthurangan.
Director Naveen George Thomas, making his directorial debut with the series, said the protagonists are flawed but deeply loyal to one another. The humour emerges from their desperation, he noted, while the emotional pull lies in their refusal to abandon each other.
Local Times will premiere in India and across 240 countries and territories, streaming in Tamil with English subtitles exclusively on Prime Video.
