Broadband
GTPL launches high-speed internet on GPON FTTX technology
MUMBAI: GTPL Hathway, a cable TV and broadband service provider in India, has launched its high-speed broadband service in Ahmedabad on GPON (gigabit passive optical network) FTTX (fibre to the X) technology. The company has upgraded its network to GPON FTTX technology to meet consumer demand and has started providing internet connections of 40 mbps and 100 mbps plans with no data restriction in the price range of Rs 635 to 763 per month.
“GTPL has been making continuous enhancement in its technological capabilities and deploying most advanced available technology in cable and broadband industry. Our deployment of the latest GPON FITX technology has enabled us to provide a unique offering of high speed ‘no data restriction’ internet connectivity. This offer is a game changer and GTPL is proud to bring this to its valued customers,” said GTPL Hathway managing director Aniruddhasinhji Jadeja.
The company has launched annual and half-yearly subscription. Currently, the services launched are restricted to Ahmedabad only but there are plans to progressively launch in other key cities of Gujarat.
“With the launch of our new broadband plans, for the first time, customers in Ahmedabad will get ‘Sach mein unlimited’ – a unique combination of high-speed connectivity at a reasonable price with no data restriction whatsoever. The technology can provide up to 1 gbps if the customer so demands,” added Jadeja.
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Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
