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Network18 Digital launches news service on WhatsApp in 9 Indic languages

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MUMBAI: Network18 Digital has launched Indic language news service on WhatsApp to reach the masses ahead of the world’s largest democratic elections. This service will be available to users across CNBC-TV18, moneycontrol, CricketNext, Firstpost English, Firstpost Hindi, Tech2, in.com, News18 English, News18 Hindi, News18 Tamil, News18 Telugu, News18 Malayalam, and News18 Kannada. The digital arm of Network18 has over 100 million monthly active visitors.

Network18 digital CEO Manish Maheshwari said, “We strive to delight our audiences by delivering credible news, insightful opinions and engaging conversations through innovative product experience resulting in strong loyalty and high stickiness. In an era of fake news, this is one more arrow in our quiver to ensure our audiences are catered to at their convenience with credible and relevant news of their choice. We wanted to harness the Whatsapp platform which currently has 200+ million monthly active users in India."

The beginning of this initiative was during moneycontrol’s coverage of the Union Budget session in Parliament. On January 31st, 2018, moneycontrol launched its first service, offering audiences a chance to get the latest news and views on the Budget directly from moneycontrol onto WhatsApp. This initial pilot was a huge success, proving to be popular with large numbers of audiences as well as showcasing record highs in engagement by these subscribed users on the platform. This germinated into a network-level offering, with capabilities explored for more powerful features such as Indic languages support on the platform.

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Network18 digital CPO Avinash Mudaliar said, “This offering is another attempt to enhance ease of use, access, and engagement when it comes to reaching our readers at their point of convenience and consumption. We want to be where the users spend their most time. Our research shows that with more accessible data, even our regional content readers are consuming content on Whatsapp. Connecting through Whatsapp is thus the logical choice of distribution.  We will experiment with different content formats, closely analyse the responses from users and see what works best with our Whatsapp subscribers”.

Network18’s Whatsapp channels are the trusted news sources on the Whatsapp platform. Network18 has been strengthening its regional offerings with user-friendly features e.g. progressive web apps (PWAs) and has now been the pioneer in launching regional news through Whatsapp for the same audience. It is continuing to build other innovative features on Whatsapp which will roll out in the coming months.

Users can subscribe to their publisher of choice, either from their desktop or mobile websites. In the case of News18 Indian languages properties, users can receive content in the language of their choice across 9 Indian languages in addition to English and Hindi. 

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How short, addictive story videos quietly colonised the Indian smartphone

A landmark Meta-Ormax study of 2,000 viewers reveals a format that is growing fast, paying slowly and consumed almost entirely in secret

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CALIFORNIA, MUMBAI: India has a new entertainment habit, and it arrived without anyone really noticing. Micro dramas, those short, cliffhanger-driven episodic stories built for the smartphone screen, have quietly embedded themselves into the daily routines of millions of Indians, discovered not by design but by algorithmic accident, watched not in living rooms but in bedrooms, on commutes and in the five minutes before sleep.

That, in essence, is the finding of a sweeping new audience study released by Meta and media insights firm Ormax Media at Meta’s inaugural Marketing Summit: Micro-Drama Edition. Titled “Micro Dramas: The India Story” and based on 2,000 personal interviews and 50 depth interviews conducted between November 2025 and January 2026 across 14 states, it is the most comprehensive study of the category in India to date, and its findings are striking.

Sixty-five per cent of viewers discovered micro dramas within the last year. Of those, 89 per cent stumbled upon the format through social media feeds, primarily Instagram and Facebook, without ever searching for it. The algorithm did the heavy lifting. Discovery, as the report puts it bluntly, is algorithm-led, not intent-led.

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The typical viewer journey begins with accidental exposure while scrolling, moves through a cliffhanger-driven incompletion hook that makes stopping feel unfinished, and is reinforced by algorithmic repetition until habitual consumption sets in. Only then, when a platform asks for an app download or a payment, does the viewer pause. Trust, not content quality, determines what happens next, and many simply return to the free feed rather than pay. It is a funnel with a wide mouth and a narrow neck.

The numbers on consumption tell their own story. Viewers spend a median of 3.5 hours per week watching micro dramas, spread across seven to eight sessions of roughly 30 minutes each, peaking sharply between 8pm and midnight. Daytime viewing is snackable and low-commitment, squeezed into morning commutes, work breaks and coffee pauses. Night-time is where the format truly lives: private, uninterrupted and, for many viewers, socially invisible. Ninety per cent watch alone, compared to just 43 per cent for long-form OTT content. Half the audience watches during their commute, well above the 37 per cent figure for streaming platforms, a direct reflection of the format’s low time investment advantage.

The audience itself breaks into three segments. Incidental viewers, comprising 39 per cent of the total, are passive consumers who stumble in and rarely seek content actively. Intent-building viewers, the largest group at 43 per cent, are beginning to form habits and seek out episodes but remain cautious. High-intent viewers, just 18 per cent, are the ones who download apps, tolerate ads and occasionally pay: skewing male, younger and urban.

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What audiences want from the content is revealing. The top three genres are romance at 72 per cent, family drama at 64 per cent and comedy at 63 per cent, precisely the same top three as Hindi general entertainment television. The format rewards emotional familiarity over complexity. Romance in particular thrives because it demands low cognitive investment, needs no elaborate world-building and plays naturally into the private, pre-sleep viewing window where inhibitions lower and emotional intimacy feels safe.

The most-recalled shows, led by Kuku TV titles such as The Lady Boss Returns, The Billionaire Husband and Kiss My Luck, share a common narrative DNA: rich-poor conflict, hidden identities, power imbalances, melodrama and cliffhangers that make stopping feel physically uncomfortable. Predictability, the research warns, is fatal. Each episode must re-earn attention from scratch.

The terminology question is telling. Despite the industry’s embrace of the phrase “micro drama,” viewers have not adopted it. They call the content “short story videos,” “short dramas,” “reels with stories” or simply “serials.” One respondent from Chennai said bluntly that “micro sounds like a scientific word.” The category is at the stage that OTT occupied in 2019 and podcasts in the same year: widely consumed, poorly named and not yet crystallised in the public imagination.

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Platform awareness remains alarmingly thin. Only three platforms, Kuku TV at 78 per cent, Story TV at 46 per cent and Quick TV at 28 per cent, have crossed the 20 per cent awareness threshold. The rest languish in single digits. This creates a trust deficit that directly throttles monetisation: viewers who cannot remember which app they used are hardly primed to enter their payment details.

Yet the appetite is clearly there. Sixty-five per cent of viewers watch only Indian content, drawn by the TV-serial familiarity of the storytelling, the comfort of Hindi as a shared language and the sight of actors they half-recognise from decades of television. South languages are rising fast: Tamil, Telugu and Kannada together account for 24 per cent of first-choice viewing. And AI-generated content, still a novelty, has landed better than expected: 47 per cent of viewers call it creative and unique, with only 6 per cent actively rejecting it.

Shweta Bajpai, director, media and entertainment (India) at Meta, called micro drama “a category that is rewriting the rules of Indian entertainment,” adding that the discovery engine being social distinguishes this wave from previous content formats. Shailesh Kapoor, founder and chief executive of Ormax Media, was characteristically measured: the format, he said, is showing “the early signs of becoming a distinct content category” and, given how closely it aligns with natural mobile behaviour, “has the potential to scale very quickly.”

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The format’s fundamental mechanics are working. It enters lives quietly, through boredom and a scrolling thumb, and burrows in through incompletion and habit. The challenge now is monetisation: converting a category of highly engaged but deeply anonymous viewers into paying customers who trust the platform enough to hand over their UPI credentials. The story, as any micro-drama writer knows, is only as good as the next cliffhanger. India’s platforms had better have one ready.

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