MAM
IdeateLabs forays into digital branded content creation and community building
MUMBAI: Over the last two decades IdeateLabs has established itself as one of India’s biggest independently funded end-to-end digital media companies. With offices in Mumbai, Dubai and Singapore, IdeateLab’s has catered to some of India’s biggest brands such as Future Group, HT Media, Hiranandani Group, Tata Teleservices amongst others. In line with the ever-transforming media landscape and varied consumer needs, IdeateLabs is set to introduce a series of new IP’s each designed to cater to a unique consumer base, the first of which is Alcohowl – India’s one and only platform for fine drinking experiences.
Alcohowl follows the philosophy that fine drinking isn’t just about what’s in the bottle, but the story and soul behind every sip. Alcohowl aims at creating the perfect blend of alcohol related events, reviews, tastings and trends to give alcohol connoisseurs a different outlook on the art of fine drinking.
Vrutika Dawda, Director, IdeateLabs calls it a “dynamic futuristic direction,” adding “At IdeateLabs we pride in our ability to combine content and consumer experience to deliver strong results, Alcohowl is one such example of that. It is a wholly niche space, but one that is far too overlooked. We’re in the midst of a cultural shift and as ones’ exposure to global culture and hospitality increases, the demand for unique avenues that provide such experiences will increase as well. Alcohowl is the first of its kind in this sunrise sector that is soon to witness a boom. We’re thrilled with the potential it offers and excited to see where we can take this.”
Vrutika added, “We are committed towards creating communities led by strong content. As a company we intend to focus on community led marketing. Taking that into account we dipped into the fabulous talent pool at IdeateLabs, Pallavi Naidu, one of our own will be fronting Alcohowl as the CEO. With her intrinsic knowledge of the space and the consumer base we’re targeting as well as her exceptional instinct for success, Pallavi is sure to take Alcohowl to great heights.”
Speaking of the platform, Pallavi Naidu, CEO, Alcohowl, said, “Alcohowl is all about the experience of fine drinking. We understand that while there are platforms that focus on food and beverage, none of them exclusively cater to alcohol connoisseurs. With Alcohowl, we not only intend to present them with a unique perspective, but also weave a story around their experience. It is about shifting away from the mundane and diving into a world of niche spirits and drinks. As a brand, Alcohowl will be present at two levels, as a digital platform creating custom content for the consumers in the form of our upcoming E-Magazine and branded videos and as an on-ground experiential platform providing curated experiences through special events and activities”
Currently operating only in Mumbai, Alcohowl is rapidly expanding their presence, starting with Goa, Delhi and Bangalore. Alcohowl will soon be launching India’s first E-Magazine dedicated to fine drinking and partnering with brands and OTT players to create custom content.
Brands
Coforge launches Voyager.AI & FlightFlex.AI to boost airline operations
New platforms target real-time personalisation and smoother disruption handling
GREATER NOIDA: Coforge has introduced two AI-native solutions, Voyager.AI and FlightFlex.AI, aimed at helping airlines worldwide enhance customer experience while improving operational efficiency.
The move comes as airlines accelerate investments in modern retailing and digital transformation, where the ability to act on real-time data is fast becoming a key differentiator. Coforge’s new platforms are designed to address both sides of the equation, customer engagement and operational resilience.
Voyager.AI focuses on delivering personalised passenger experiences. By combining booking data, loyalty insights and behavioural signals into a unified real-time traveller profile, the platform enables airlines to create tailored offers and interactions across the customer journey. Using AI-led decisioning and predictive modelling, it shifts airlines away from static segmentation towards dynamic, context-driven engagement.
FlightFlex.AI, meanwhile, targets disruption management, one of the industry’s most persistent challenges. Whether caused by weather, crew constraints or operational bottlenecks, disruptions can quickly escalate across airline networks. The platform brings together AI-driven decision support, automated rebooking and proactive passenger communication to streamline recovery and reduce delays.
Coforge chief officer, strategy and growth Erika Moore said, “With Voyager.AI and FlightFlex.AI we are enabling airlines to make decisions in real-time.” She added that the solutions are built on deep operational expertise and are designed to support airlines as they transition towards more customer-centric, “retail-like” experiences.
The company said both platforms integrate with existing airline systems and are built to scale across multi-hub, multi-fleet and multi-regulatory environments, making them suitable for global carriers.
As airlines look to balance rising passenger expectations with operational pressures, Coforge’s latest offering signals a growing shift towards AI-led decision-making, where every interaction, and every disruption, becomes an opportunity to improve the journey.
