MAM
AirAsia India emerges No. 1 in On-Time Performance by the Directorate General of Civil Aviation for January 2020
MUMBAI: As per the latest statistics released by the Directorate General of Civil Aviation (DGCA), AirAsia India leads in the On-Time Performance (OTP) metric of scheduled domestic airlines for the month of January 2020 as reported for four metro airports viz. Bangalore, New Delhi, Hyderabad and Mumbai.
With a fleet of 29 aircraft catering to 21 destinations, AirAsia India currently operates over 200 daily flights and carried over 9 lakh passengers during January 2020.
AirAsia India has been soaring in terms of offering its customers a mix of business and leisure destinations at pocket friendly prices. AirAsia India’s commitment to improving its guests experience has also resulted in witnessing one of the lowest cancellation and complaint ratios in Jan’ 20.
Commenting on the airline’s performance, Sunil Bhaskaran, CEO & MD, AirAsia India said, “We’re delighted that our efforts to streamline processes and our relentless focus on being guest obsessed have enabled us to achieve category leadership on the key industry metrics for on-time performance, complaint ratios and cancellation percentage. It has been our endeavor to provide exceptional service to our guests whilst also ensuring they reach their destinations on time, every single time”
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Maharashtra panel orders Lodha to refund Rs 5 crore to homebuyers
Consumer court flags unfair practices in long-running property dispute case
MUMBAI: In a sharp rebuke to one of India’s biggest real estate players, the Maharashtra State Consumer Disputes Redressal Commission has directed Macrotech Developers to refund nearly Rs 5 crore to a senior citizen couple, Uttam and Anindita Chatterjee. The ruling, delivered on March 13, 2026, calls out the developer for “deficiency in service” and “unfair trade practices”, bringing closure to a dispute that has stretched over a decade.
The case traces back to 2015, when the couple booked a 3-BHK flat at World Towers in Lower Parel for Rs 12.22 crore, with possession promised within a year. What followed was a series of changes that complicated matters. After deciding to exit the project, they were persuaded to shift to a 4-BHK in another development priced at Rs 8 crore, with delivery scheduled for 2018. However, within months, the price was allegedly increased to Rs 10 crore. After demonetisation reshaped the market, similar flats were reportedly being offered at lower prices, but the couple were not given the benefit.
Despite paying over Rs 2.83 crore, the couple neither received possession nor clarity. Instead, in 2018, the developer unilaterally cancelled the booking, retained part of the amount as earnest money, and argued that the buyers were investors rather than consumers. The commission rejected this claim, observing that casual references to “investment” do not take away consumer rights when the purchase intent is residential.
The bench also held that the developer could not penalise buyers for payment delays while failing to meet its own delivery commitments. It noted the lack of formal documentation for revised terms and termed the prolonged retention of funds without delivering a home as exploitative.
As part of its order, the commission directed the developer to refund Rs 2.83 crore paid by the couple, along with interest at 10 per cent per annum, amounting to around Rs 2.12 crore. In addition, Rs 1 lakh has been awarded for mental agony and Rs 50,000 towards litigation costs, taking the total payout to over Rs 5 crore. The developer has been asked to comply within two months.
For now, the ruling serves as a reminder that in real estate, shifting terms and delayed promises can carry a significant cost.
