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Covid19’s impact on the advertising & marketing world

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MUMBAI: The deadly Covid19 has put every country in an alarming situation with the economic impact of the pandemic disease being immediate for certain industries.

To understand the effect of this global health crisis on the advertising, marketing, and consumer durables indiantelevision.com spoke to industry experts. They think that this crisis will have large-scale disruption in the coming months. They are of the opinion that the ad industry will be tremendously impacted as the two most important factors for advertising, product availability and consumer sentiment, are both headed south.

“Large-scale disruption is coming and the real impact is to be seen in the coming months. For one, on a global scale, events are being cancelled as a precautionary measure and this will impact the B2B marketing space. The impact of events and conferences is big on the marketing services industry and not so much the mainstream advertising or social media advertising industry. However, from the mainstream perspective, it's an opportunity to magnify reach and brands will jump to use this to spread public service messages veiled with their brand connections,” says Socxo CMO and program head Ajit Narayan.

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According to Narayan, there will be supply shortage as many of the Asian suppliers and more Chinese suppliers have already started pulling back on raw material and other equipment needed to complete the product. Without products to supply, what will be advertised?

Additionally, there will be buying postponement by consumers and a recession like behaviour which nobody anticipated will come so fast.  The sentiments are already echoing in the stock markets.

Sharing the same views Godrej Appliances business head and executive vice president and CEAMA president Kamal Nandi said: “The coronavirus attack had a negative impact on consumer durables sector due to its dependency on imports from China – be it for finished goods or components. A price increase of up to 3 per cent for consumer durables, such as televisions sets, air conditioners, refrigerators, and microwaves is anticipated from March 2020 onwards. It mainly contributed to the short supply of components and finished goods due to Coronavirus outbreak, apart from the duty increase on certain components like compressors and motors and in some cases on finished goods.”

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The ad business may take a hit in the near future as any health-related problem always lowers the market sentiment. “The Coronavirus is a big one given the huge impact it has on China and its spread across many countries. It adversely impacts business given China has millions of dollars of exports and this affects the world markets The stock market dip has a negative impact on the market and businesses. The first thing that gets affected is brand advertising, still seen as an expenditure. In a low sentiment market mostly the essentials get purchased and indulgence has to wait for better times,” echoes Havas Media chief executive officer Anita Nayyar.

With more than 4000 deaths, borderlines being shut and life at a halt there’s still so much we don’t know. In this scenario, media plays a pivotal role in providing correct information without blowing it out of proportion. This is the hype of panic which needs to be controlled.

Meanwhile there are necessary steps brands can take to manage Coronavirus crisis. Narayan says, “Brands will get recognition for active steps they take as precautions and not the typical advertising at this juncture. The trend of remote work which was very slow is gaining momentum now. This could trigger a pivot in the real estate industry as the towers of offices could get impacted without physical office presence needed. This is especially true for the tech industry where it's already finding fast adoption.”

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He further adds, “If the businesses find their productive rhythms through remote work, the question that might arise would be one of reducing office space. Which is already a buzzing topic in global markets. Additionally, business owners need to proactively take steps to engage with mature information and fact dissemination among employees. Take action against false information and help employees get through this tough time.”

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Brands

Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal

Tax authorities flag alleged misclassification of restaurant services

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MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.

The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.

The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.

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In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.

The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.

Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.

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The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.

The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.

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