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Paytm to provide RBL & its partners digital payment solutions
MUMBAI: Indian fintech giant Paytm has struck a partnership with RBL Bank to provide its signature Soundbox devices and card machines to the bank’s merchant partners, the companies announced today.
The collaboration aims to boost digital payment adoption across RBL Bank’s merchant network by leveraging Paytm’s technology infrastructure. Merchants will gain access to the Paytm for Business dashboard, enabling real-time transaction monitoring and instant settlement services.
Paytm’s payment solutions support multiple transaction methods, including UPI, RuPay credit card on UPI, UPI Lite, and traditional debit and credit cards. The systems also offer EMI options from leading banks, providing flexibility for both merchants and customers.
The company’s Soundbox devices, which revolutionised in-store digital payments with instant audio confirmations, have been expanded to include NFC Card Soundbox technology. This allows customers to make ‘Tap and Pay’ transactions at small shops and supports payments from international tourists using global cards.
“Our goal is to simplify payments for merchants by providing cutting-edge solutions that enhance efficiency and trust,” said Paytm chief business officer for offline payments Ripunjai Gaur.
RBL Bank head of branch banking and retail liabilities Narendra Agrawal added: “This partnership aligns with our vision of enabling seamless, secure, and efficient transactions. We are committed to supporting businesses in their digital transformation journey.”
Paytm has been expanding its service offerings with user-centric innovations, including UPI Lite for small-value transactions and international UPI payments in countries where UPI is accepted, such as the UAE, Singapore, France, and several neighbouring nations.
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IndiGo appoints captain Rohit Rikhye as head of operations control centre
Leadership change follows dgca penalties and december flight disruptions
MUMBAI: IndiGo has appointed Captain Rohit Rikhye as the new head of its operations control centre (OCC). The appointment, effective immediately following an internal announcement on Friday, sees Rikhye take over from Jason Herter. He will report directly to the chief operating officer (COO), Isidre Porqueras.
Captain Rikhye brings over 11 years of experience within IndiGo to the role. He previously served as chief pilot for standards, QA, and ops safety. In his new position, he is responsible for the airline’s central nerve centre, overseeing flight operations, including real-time coordination, planning, and dispatch; tracking and compliance, ensuring all flights adhere to air traffic control and safety regulations; and resource management, handling crew scheduling and rostering across the network.
The leadership transition comes after a period of significant operational challenges in December 2025. These lapses resulted in strict intervention from the directorate general of civil aviation (DGCA) in January 2026.
According to statements made by additional solicitor general Chetan Sharma on behalf of the civil aviation ministry, the regulator imposed penalties totalling Rs 22 crore on the airline. The regulatory response also led to the dismissal of a senior vice-president to address the systemic issues identified during the disruptions.
The OCC is critical to the airline’s daily performance, managing everything from flight paths to crew availability. By appointing a veteran from the safety and standards division, IndiGo aims to strengthen its regulatory compliance and ensure operational stability moving forward.
