AD Agencies
Deepali Saini steps up as global chief experience design officer at Havas CX
BENGALURU: Think Design chief executive Deepali Saini has been elevated to global chief experience design officer at Havas CX, the customer experience arm of Havas Group. In her expanded brief, Saini will continue to run Think Design in India while shaping the network’s worldwide experience design (XD) practice.
The move signals Havas CX’s ambition to place design leadership from India at the centre of its international growth. Saini now joins the global CX leadership board, where she will be responsible for harmonising experience design standards across markets, deepening integration with client programmes, and accelerating growth in new service areas.
Her mandate also includes strengthening design methodologies across geographies, mentoring talent, building proprietary frameworks, and setting ethical guidelines for deploying artificial intelligence in the design process — a theme gaining urgency across global networks.
Saini, who co-founded Think Design in 2004, has spent over two decades shaping design-led strategies for organisations in healthcare, banking, telecom, and public services. A graduate of NID Ahmedabad and ENSCI Paris, she is known for championing research-driven design and has taught methodology at NID.
“This is an opportunity to both honour the foundations we have laid in India and push the boundaries of what experience design can achieve globally,” Saini said. She credited Havas India chief Rana Barua and Havas CX global chief David Shulman for their backing in creating what she called “a truly borderless design practice.”
Her appointment underscores a wider trend of Indian design talent gaining global prominence within multinational networks, with Havas signalling that southeast Asia, India, and the middle east will be pivotal growth regions for its CX portfolio.
AD Agencies
Publicis Brazil’s creative chief Mauro Ramalho lands the jury chair at Abby Awards 2026
Mauro Ramalho brings 25 years of global advertising firepower to the new creative commerce, use of data and B2B category at Goafest
GOA: The Abby Awards 2026, powered by The One Club and The One Show, has appointed Mauro Ramalho, chief creative officer of Publicis Brazil, as jury chair for its newly launched creative commerce, use of data and B2B category. The announcement, made on 18 March, signals the awards’ intent to bring serious international muscle to a category that sits squarely at the intersection of creativity and commercial performance.
Ramalho is not a name that needs much introduction in global advertising circles. Over 25 years spanning three countries, he has worked at some of the industry’s most creatively restless addresses. At AKQA in San Francisco, he worked across McDonald’s, Nike, Fox, Target, Kraft Foods and GAP, and helped lead “The Lost Ring” for McDonald’s, one of the first alternate reality campaigns and among the most awarded projects of its era. He later moved to Organic in Toronto, bridging the Detroit and Toronto offices on Dodge, Jeep and Chrysler, before spending over a decade building CUBOCC into one of Brazil’s most iconic and innovative independent agencies, which subsequently joined the IPG network.
A stint at FCB followed, where Ramalho led integrated work bridging online and offline, before he joined R/GA São Paulo as vice-president and executive creative director, stitching together the São Paulo office with New York, London, Portland and California on global clients including Verizon, Google, Meta, Samsung, American Express and Heineken. He now heads Publicis Brazil as its chief creative officer.
His trophy cabinet includes Clios, Effies, TikTok awards and MMA Smarties, and he has served on juries at the Andys, TikTok and the Lisbon Awards.
The Abby Awards 2026 is scheduled to take place at Goafest 2026 on 20, 21 and 22 May in Goa.
For Indian advertising, landing a jury chair of Ramalho’s calibre for a category built around data-driven creativity and commerce is a statement of ambition. Goafest just raised its own bar.
