MAM
56% of families report increase in overall household spending in Aug ‘21: Survey
Mumbai: Over 56 per cent of families across the country reported an increase in household spending in August, with North India leading the chart, according to consumer data intelligence company Axis My India’s latest monthly report. The ‘India Consumer Sentiment Index’ is a monthly analysis of consumer perception on a wide range of issues.
The industry has pinned hopes on the upcoming festive season to push growth across sectors with rise in consumer spending. According to the survey done via Computer-Aided Telephonic Interviews, the consumers have reported an increase in spends on essentials like personal & household care. The spends on non-essential & discretionary products are still cautious with only 21 per cent of families reporting an increase. “This shows the festive spirit slowing building up with the net score having increased to +9 from -12 last month. Interestingly, the sentiment increase is highest in rural India,” said Axis My India.
The survey covered as many as 10,482 respondents across the country of which 72 per cent were male and 28 per cent were female.
Health still remains an important consideration and consumption of health-related items has increased or remained the same for 79 per cent of families and decreased only for 21 per cent of families. The health score which has a negative connotation i.e. the lesser the spends on health items the better the sentiments has a net score value of -24.
When respondents were asked if they would shop more or less this festive season, 42 per cent of families said they would shop more or the same as compared to last year. “This gives an indication that there is a sense of cautious optimism and the pent-up demand or degree of revenge shopping which happened last year might not be the same this year. This expected increase in spends is higher among private & government service employees,” according to the survey.
Among other findings, consumption of media has increased for 25 per cent families & remained same for 47 per cent. The corresponding increase figure was 28 per cent last month, net score being at -3. The media consumption increase was found to be highest in the 18-25-year age group at 32 per cent.
Tourism, however, continues to be a concern as 83 per cent of the respondents are still averse to travelling, and 15 per cent mentioned they would only travel domestically. Showing a sign of self-maturity, 96 per cent of people said they will implement Covid appropriate behaviour this festive and hopefully this will reduce the level of cases in case the third wave strikes.
“As the festive season approaches, consumers are slowly stepping out – as proven by increased numbers for non-essential spending and mobility. This should have a positive effect on the hospitality industry which has been severely affected due to the pandemic,” said Axis My India CMD Pradeep Gupta said. “A positive score of an additional 5.5 points over the last month indicates steady progress towards social and economic normalcy, with this trend expected to improve further in the next few months. Overall, we hold a cautious but optimistic outlook on consumer sentiments.”
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Maharashtra panel orders Lodha to refund Rs 5 crore to homebuyers
Consumer court flags unfair practices in long-running property dispute case
MUMBAI: In a sharp rebuke to one of India’s biggest real estate players, the Maharashtra State Consumer Disputes Redressal Commission has directed Macrotech Developers to refund nearly Rs 5 crore to a senior citizen couple, Uttam and Anindita Chatterjee. The ruling, delivered on March 13, 2026, calls out the developer for “deficiency in service” and “unfair trade practices”, bringing closure to a dispute that has stretched over a decade.
The case traces back to 2015, when the couple booked a 3-BHK flat at World Towers in Lower Parel for Rs 12.22 crore, with possession promised within a year. What followed was a series of changes that complicated matters. After deciding to exit the project, they were persuaded to shift to a 4-BHK in another development priced at Rs 8 crore, with delivery scheduled for 2018. However, within months, the price was allegedly increased to Rs 10 crore. After demonetisation reshaped the market, similar flats were reportedly being offered at lower prices, but the couple were not given the benefit.
Despite paying over Rs 2.83 crore, the couple neither received possession nor clarity. Instead, in 2018, the developer unilaterally cancelled the booking, retained part of the amount as earnest money, and argued that the buyers were investors rather than consumers. The commission rejected this claim, observing that casual references to “investment” do not take away consumer rights when the purchase intent is residential.
The bench also held that the developer could not penalise buyers for payment delays while failing to meet its own delivery commitments. It noted the lack of formal documentation for revised terms and termed the prolonged retention of funds without delivering a home as exploitative.
As part of its order, the commission directed the developer to refund Rs 2.83 crore paid by the couple, along with interest at 10 per cent per annum, amounting to around Rs 2.12 crore. In addition, Rs 1 lakh has been awarded for mental agony and Rs 50,000 towards litigation costs, taking the total payout to over Rs 5 crore. The developer has been asked to comply within two months.
For now, the ruling serves as a reminder that in real estate, shifting terms and delayed promises can carry a significant cost.
