MAM
Yellow.ai onboards former Google leader Surbhi Agarwal as head of global marketing
Mumbai: AI solutions company, Yellow.ai announced on Tuesday the appointment of Surbhi Agarwal, as its senior vice president (SVP) of global marketing. Agarwal joins Yellow.ai from Google Cloud, where she led product and solution marketing for Data Analytics and Cloud AI portfolio, including Contact Center AI.
“Agarwal comes with over two decades of leadership across product life cycle management, sales enablement, product marketing and product-led growth in early-stage start-ups and large enterprises. Previously, she has also run product management and corporate strategy at Intel Corporation and McAfee,” the company said in a statement.
Yellow.ai CEO and co-founder Raghu Ravinutala said, “We are thrilled to bring Surbhi onboard at Yellow.ai as part of our executive team.”
“This is a crucial appointment for us at a time when we are sharpening our global strategy as a Total Experience (TX) solutions provider. As we scale our operations and expand our capabilities, Surbhi’s leadership will augment our efforts towards defining our brand and driving revenue. We look forward to her leadership and believe her experiences with global industry leaders will be invaluable as we grow across markets,” he added.
In this role, Agarwal will be managing all of the marketing initiatives for Yellow.ai across geographies to grow business in the US, Europe, Middle East, Africa, Asia and the Pacific regions. Based out of the San Francisco bay area, she will be actively expanding the automation platform’s global footprint by building a highly impactful go-to-market team that would strengthen Yellow.ai’s position in the market.
Speaking on her appointment, Agarwal said, “Yellow.ai is at a pivotal point of entering new geographies with its proven product capabilities, making this a very exciting time to join the executive team. With Yellow.ai’s driven culture, differentiated offerings, leadership and market potential, I believe the company is strongly positioned to define and lead the Conversational AI space. I look forward to building the best-in-class marketing organization at Yellow.ai to increase our market share and achieve new heights.”
With over 800 employees globally, Yellow.ai continues to hire talent across sales, marketing, product and engineering, the company added.
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Maharashtra panel orders Lodha to refund Rs 5 crore to homebuyers
Consumer court flags unfair practices in long-running property dispute case
MUMBAI: In a sharp rebuke to one of India’s biggest real estate players, the Maharashtra State Consumer Disputes Redressal Commission has directed Macrotech Developers to refund nearly Rs 5 crore to a senior citizen couple, Uttam and Anindita Chatterjee. The ruling, delivered on March 13, 2026, calls out the developer for “deficiency in service” and “unfair trade practices”, bringing closure to a dispute that has stretched over a decade.
The case traces back to 2015, when the couple booked a 3-BHK flat at World Towers in Lower Parel for Rs 12.22 crore, with possession promised within a year. What followed was a series of changes that complicated matters. After deciding to exit the project, they were persuaded to shift to a 4-BHK in another development priced at Rs 8 crore, with delivery scheduled for 2018. However, within months, the price was allegedly increased to Rs 10 crore. After demonetisation reshaped the market, similar flats were reportedly being offered at lower prices, but the couple were not given the benefit.
Despite paying over Rs 2.83 crore, the couple neither received possession nor clarity. Instead, in 2018, the developer unilaterally cancelled the booking, retained part of the amount as earnest money, and argued that the buyers were investors rather than consumers. The commission rejected this claim, observing that casual references to “investment” do not take away consumer rights when the purchase intent is residential.
The bench also held that the developer could not penalise buyers for payment delays while failing to meet its own delivery commitments. It noted the lack of formal documentation for revised terms and termed the prolonged retention of funds without delivering a home as exploitative.
As part of its order, the commission directed the developer to refund Rs 2.83 crore paid by the couple, along with interest at 10 per cent per annum, amounting to around Rs 2.12 crore. In addition, Rs 1 lakh has been awarded for mental agony and Rs 50,000 towards litigation costs, taking the total payout to over Rs 5 crore. The developer has been asked to comply within two months.
For now, the ruling serves as a reminder that in real estate, shifting terms and delayed promises can carry a significant cost.
