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Trai issues Directions to all Telecom Service Providers to submit Quality of Service (QoS) reports for each State and UT
Mumbai : The Telecom Regulatory Authority of India (Trai) has asked all Telecom Service Providers to submit Quality of Service (QoS) reports for each State and UT.
Trai published the “Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations (7 of 2009)” on March 20, 2009, as amended from time to time.
“Direction under section 13, read with sub-clauses (i) and (v) of clause (b) of sub-section (1) of section 11, of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997), and regulation 9 of the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009 (7 of 2009) dated the 20th March, 2009, to submit compliance reports of benchmarks of Quality of Service parameters for each State and Union Territory” said the Trai document
Telecom Service Providers (TSPs) are currently submitting QoS performance reports based on License Service Area (LSA).
The Authority has determined that the submission of a report for QoS parameters by State and Union Territory is required for an accurate analysis of the QoS provided by TSPs.
“the Authority has observed that submission of State and Union Territory-wise data for Quality of Service parameters to the Authority is an essential requirement for optimum analysis of quality of service provided in various States and Union Territories,” said Trai
Here are directions
TSPs have been directed to submit quarterly reports on the QoS parameters specified in Regulation 3 for Basic (wireline) Services and ‘Network Service Quality Parameters’ of Regulation 5 for Cellular Mobile Telephone Services, beginning with the quarter ending 31 March 2023.
Data shall be submitted in electronic form in Microsoft Excel format, duly signed by the authorized signatory of the service provider, within forty five (45) days from the end of each quarter for Basic Telephone Service (Wireline) in the format specified in Annexure-I to this Direction and within twenty one (21) days from the end of each quarter for Cellular Mobile Telephone Service in the format specified at Annexure-II to this Direction.
LSA-wise data as currently being submitted through various PMRs shall continue to be submitted as per scheduled defined.
This will also assist respective State/UT Governments in assisting service providers in improving QoS in the State/ UT as needed.
NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.
The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.
Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.
The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.
Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.
Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.
The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.
Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.
Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.
The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.
Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.
