Brands
LINC Limited appoints Hitesh Singla as head of marketing
The writing instruments giant has hired Hitesh Singla as head of marketing, betting on his two decades of brand-building firepower to ink a bolder consumer story
KOLKATA: LINC Limited, the Kolkata-based writing instruments manufacturer with a footprint spanning more than 50 countries, has appointed Hitesh Singla as its head of marketing, a hire that signals the company’s intent to fight harder for consumer attention in one of India’s most fiercely contested stationery categories.
Singla arrives with over two decades of marketing muscle behind him, having built, revived and scaled brands across consumer durables, personal care, healthcare, retail and houseware. His CV reads like a tour of Indian and global brand management: he introduced and grew Stabilo, UHU and Rapid in the Indian market, helped revive product categories for Revlon, and most recently served as head of marketing at KAI India, where he sharpened the brand’s presence in personal grooming and houseware.
Before KAI, Singla held leadership roles at Godrej & Boyce and the Avantha Group, among others, organisations where scale, complexity and consumer diversity are non-negotiable realities.
At LINC, he will own the company’s end-to-end marketing strategy: brand equity, integrated campaigns and consumer engagement, all calibrated to a market that is shifting fast. His approach blends data-driven insight with what he calls creative storytelling, precisely the kind of bilingual fluency that legacy brands need when nostalgia alone will no longer do the heavy lifting.
“LINC Limited holds a strong legacy in the writing instruments category,” said Singla, “and I look forward to building on this foundation to further strengthen its brand relevance in a rapidly evolving market. The focus will be on driving sharper consumer insights, innovation-led marketing, and creating deeper engagement across touchpoints.”
An alumnus of Punjab University with a master’s degree in international business, Singla is said to be as comfortable with cultures, languages and history as he is with a campaign brief, a disposition that may serve him well as LINC pushes deeper into global markets.
For a company that already sells pens across five continents, the real challenge now is making consumers care which pen they pick up. Singla’s job is to make sure it is a LINC.
Brands
Dunkin’ Donuts to exit India as Jubilant FoodWorks ends 15-year franchise deal
The quick service restaurant giant is ending a 15-year franchise partnership with the American doughnut chain, even as it renews its Domino’s agreement for another 15 years
NOIDA: Dunkin’ is done in India. Jubilant FoodWorks Ltd, the country’s leading quick service restaurant operator, has decided not to renew its franchise agreement with the American coffee and doughnut chain, and will wind down its Indian stores in a phased manner before December 31, 2026, bringing a 15-year partnership to a quiet, loss-laden close.
The decision, approved by JFL’s board on March 30, 2026, ends a relationship that began with a Multiple Unit Development Franchise Agreement signed on February 24, 2011. JFL will now evaluate and undertake what it described in a regulatory filing as the “rationalisation and/or cessation of certain operations and/or sale, transfer or disposal of assets and/or assignment or transfer of franchise rights,” all in consultation with Dunkin’s brand owners and strictly within the terms of the original agreement.
The numbers tell the story bluntly. In the financial year 2024-25, Dunkin’ India posted a revenue of Rs 37 crore against a loss of Rs 19 crore — a haemorrhage that was always going to test the patience of a parent company recording revenues of Rs 6,104 crore and a profit of Rs 194 crore in the same period. Doughnuts, it turns out, were never going to move the needle.
The contrast with JFL’s handling of its other marquee franchise could hardly be sharper. Even as it walks away from Dunkin’, the company has just doubled down on Domino’s, signing a fresh Master Franchise Agreement on March 31, 2026, granting it exclusive rights to develop and operate Domino’s Pizza stores in India for 15 years, with an option to renew for a further 10.
JFL, incorporated in 1995 and promoted by the Bharatia family, operates a network of more than 3,500 stores across six markets — India, Turkey, Bangladesh, Sri Lanka, Azerbaijan and Georgia. Its portfolio includes Domino’s and Popeyes on the global side, and two home-grown brands: Hong’s Kitchen and COFFY, a café brand in Turkey.
For Dunkin’, India was always a stretch. The brand never quite cracked the cultural code in a market where filter coffee and chai command fierce loyalty and where the doughnut remains, at best, an occasional indulgence rather than a daily habit. Fifteen years, mounting losses and a parent with better things to spend its capital on was always going to be a difficult equation to solve.
The doughnut has had its last day. The pizza, however, is staying.
