MAM
Zoo Media appoints Satya Koniki as head of global delivery
Mumbai: Zoo Media, India’s largest independent digital agency network, is pleased to announce the appointment of Satya Koniki as the head of global delivery. Satya will be responsible for establishing global delivery centres (GDCs) that will leverage India’s finest talent and offshoring capabilities to serve independent agencies worldwide.
Satya Koniki is a seasoned professional with over 20 years of multi-faceted industry experience and expertise in global operations. Previously, he held key positions in global companies such as HCL, Wunderman, and Hogarth in India and e-commerce startups like Chegg and A1Books in the USA. His efficiency in offshoring, fostering robust agency partnerships, managing high-profile clients, and navigating the complexities of digital marketing will add tangible business value to the Zoo Media team.
Satya commented on his new role, “Setting up global delivery hubs is about identifying talent, building teams at scale, tailoring processes and adapting to changing market dynamics to deliver client solutions – with Zoo Media, most of these are covered, so I am excited to push forward”.
Satya’s responsibilities will encompass various regions within the Zoo Media Network, with a critical focus on Zoo global delivery. The network already has a team based in the US aiming to centralise offshore services.
Satya’s role involves overseeing seamless operations worldwide, beginning with Indian centres and later expanding to different regions. He is adept at creating customised delivery centres to meet client needs and requirements, “It’s about fostering flexibility and preparedness, ensuring that business operations can thrive regardless of external challenges, thereby delivering valuable services to clients,” he added.
Satya will work closely with cross-functional teams across sales, HR, finance, and client servicing. He will be reporting directly to Zoo Media co-founder Suveer Bajaj.
“Our Global Delivery Centres (GDCs) aim to create value for independent agencies worldwide by providing high-quality output through resource augmentation. Considering Satya’s expertise in building offshore centres of excellence, we look forward to him strengthening Zoo Media’s global positioning as a reliable partner,” said Zoo Media co-founder Suveer Bajaj.
Satya’s previous work includes successfully establishing Microsoft ad-support centres in Costa Rica in 2022 and four WPP Hubs globally within a year for team Nokia in 2010. Before moving to India, he was instrumental in setting up the critical rental publisher infrastructure for Chegg Inc. He also played a pivotal role in establishing a pioneering independent book marketplace in 2004.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
