Brands
Rishabh Goel named director, technical support engineering at Salesforce
GURUGRAM: Rishabh Goel has been elevated to director of technical support engineering at Salesforce, marking the latest step in a career built on customer-first thinking and steady leadership across global tech teams.
Based in Gurugram, Goel takes on the new role after more than six years at Salesforce, where he most recently served as senior manager, technical support engineering. During that time, he led high-performing support teams, sharpened performance metrics, and helped deliver consistent service experiences for enterprise customers.
Sharing the news of his elevation, Goel credited his team and leadership for the milestone, calling the move “a reflection of the amazing team” he works with each day. He added that their expertise, resilience, and commitment to customers continue to inspire him, and that he looks forward to building and innovating further in his new position.
Before Salesforce, Goel spent over six years at ClickSoftware, progressing from support team leader to technical support manager. The company was later acquired by Salesforce, bringing his experience into the broader ecosystem he now helps lead.
His earlier career includes roles at Ericsson and Wipro, where he worked on solution integration, project management, and software development, laying the technical foundation that would shape his leadership path.
An engineering graduate from Uiet, Punjab University, Goel now steps into his director role with a focus on scaling support capabilities, strengthening customer outcomes, and keeping service excellence firmly in the spotlight.
Brands
Godrej clarifies ‘GI’ identifier after logo similarity debate
Says GI is not a logo, will not replace Godrej signature across products.
MUMBAI: In a branding storm where shapes did the talking, Godrej is now spelling things out. Godrej Industries Group (GIG) has issued a clarification on its newly introduced ‘GI’ identifier, addressing questions around its purpose and design following a wave of online criticism. At the centre of the debate were two concerns: whether the new mark replaces the long-standing Godrej logo, and whether its geometric design mirrors other corporate identities.
The company has drawn a clear line. The Godrej signature logo, it said, remains unchanged and continues to be the sole logo across all consumer-facing products and services. The ‘GI’ mark, by contrast, is not a logo but a corporate group identifier intended for use alongside the Godrej signature or company name, and aimed at stakeholders such as investors, media and talent rather than consumers.
The need for such a distinction stems from the 2024 restructuring of the broader Godrej Group into two separate business entities. With both continuing to operate under the same Godrej name and signature, the identifier is positioned as a way to differentiate the Godrej Industries Group at a corporate level.
The rollout, however, triggered a broader conversation on design originality. Critics pointed to similarities between the GI mark’s geometric composition and logos used by companies globally, raising questions about distinctiveness.
Responding to this, GIG said its intellectual property and legal review found that such overlaps are common in minimalist, geometry-led design systems. Basic forms such as circles and rectangles appear across dozens of brand identities worldwide, the company noted.
It added that the identifier emerged from an extensive design process and was chosen for its simplicity, allowing it to sit alongside the Godrej signature without competing visually. While acknowledging that elemental shapes may appear less distinctive in isolation, the group emphasised that the mark is part of a broader identity system that includes a custom typeface, sonic branding and other proprietary elements.
Following legal and ethical assessments, the company said it found no impediment to using the identifier, reiterating that the GI mark is a corporate tool not a consumer-facing symbol.
In short, the logo isn’t changing but the conversation around it certainly has.
